Travel Insurance Reviews Global Alert Preferred
The Global Alert Preferred plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt your trip due an unforeseen covered event.
To learn more, see the Global Alert Preferred product page.
The trip included a
cruise
Global Alert!
Preferred
I understand the need for coverage in this uncertain world, I just wish more was included and the rate was lower as it impacted the total cost of our trip substantially. Peace of mind comes at a high cost these days.
Howard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Global Alert!
Preferred
I would have used the plan to cancel my trip, but the person I was to visit did not notify me of any problems until it was too late to cancel(less than 2 days before departure). I probably needed a plan that allowed for up to 24hr notice of cancellation, if such a plan exists
Mark F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Global Alert!
Preferred
Hello - I was so pleased with the service from insuremytrip.com. The representatives who helped me were knowledgeable and caring. They helped pick the best plans for our needs. I would definitely use this company in the future. Thanks so much!
Constantine L. would
recommend this plan to a friend or relative.
-
DebraIMT
Great Job Jennifer!!Apr 03,2012
The trip included a
cruise
Global Alert!
Preferred
the plan would have hopefully provided the coverage we needed. I am most thankful that we did not have to make a claim. Our trip went smoothly.
I have used your product many times in the past and never had to make a claim. I will purchase your plan again in Oct and Jan when we vacation next. Should I ever have to use it I hope my reviews will remain only positive. Thank you for the follow up
I have used your product many times in the past and never had to make a claim. I will purchase your plan again in Oct and Jan when we vacation next. Should I ever have to use it I hope my reviews will remain only positive. Thank you for the follow up
Joanne B. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
Thanks, your customer service is efficient, quick and knowledgable.
Thank G-d, I did not need to submit a claim.
Thank G-d, I did not need to submit a claim.
Barbara Z. would
recommend this plan to a friend or relative.
-
Debra
IMT
Great Job Derek!Mar 29,2012
Global Alert!
Preferred
I have purchased this plan twice for two different trips. On the first trip, I got very ill and ended up making a claim for a doctor visit. It was paid right away with no trouble. So I bought the same plan again for a trip to Asia, having had a good experience the first time.
On the second trip, we had to make alternate plans on the fly (while abroad, mid-trip) after extreme flooding made one of our original destinations unsafe. We did not get prompt or useful advice in advance from the insurer regarding what they would cover, so we changed our plans in the most economical way we could manage, while still salvaging that part of the trip. After we submitted our claims, the insurer rejected our claims entirely, denying coverage under provisions that were not applicable to our claims and failing to address the provisions that were applicable. I called and spoke to them; they persisted in denying our claims. I sent them a letter explaining what provisions we were claiming under; they sent a letter back denying our claims without addressing my explanations or the applicable policy provisions. They then refused to reconsider when I submitted an appeal. I then filed a claim with my State agency regarding the insurer's handling of my claim. Lo and behold, our claims were immediately paid.
I guess the moral of this story is to hope that nothing goes wrong when you buy trip insurance, but if you buy this plan and something does go wrong, you better hope it's something straight-forward like needing a doctor's visit, and not that you have to re-route your trip due to a natural disaster. This company did not care to read and apply its policy provisions when processing our claims, nor did they give an intelligible or coherent response to our correspondence regarding our claims. They only paid our claims after the state oversight agency began an investigation into my complaint. Poor form indeed.
On the second trip, we had to make alternate plans on the fly (while abroad, mid-trip) after extreme flooding made one of our original destinations unsafe. We did not get prompt or useful advice in advance from the insurer regarding what they would cover, so we changed our plans in the most economical way we could manage, while still salvaging that part of the trip. After we submitted our claims, the insurer rejected our claims entirely, denying coverage under provisions that were not applicable to our claims and failing to address the provisions that were applicable. I called and spoke to them; they persisted in denying our claims. I sent them a letter explaining what provisions we were claiming under; they sent a letter back denying our claims without addressing my explanations or the applicable policy provisions. They then refused to reconsider when I submitted an appeal. I then filed a claim with my State agency regarding the insurer's handling of my claim. Lo and behold, our claims were immediately paid.
I guess the moral of this story is to hope that nothing goes wrong when you buy trip insurance, but if you buy this plan and something does go wrong, you better hope it's something straight-forward like needing a doctor's visit, and not that you have to re-route your trip due to a natural disaster. This company did not care to read and apply its policy provisions when processing our claims, nor did they give an intelligible or coherent response to our correspondence regarding our claims. They only paid our claims after the state oversight agency began an investigation into my complaint. Poor form indeed.
Julie M. would
recommend this plan to a friend or relative.
34 of
35 people found this review helpful
The trip included a
cruise
tour
Global Alert!
Preferred
My claim was processed but it took a while because even though I sent the appropriate documentation, I kept getting letters that they needed more information. After many phone calls, they did process my claim.
Stacey W. would
recommend this plan to a friend or relative.
17 of
17 people found this review helpful
Global Alert!
Preferred
I felt very confident that I would be covered for any medical emergency or travel inconvenience so I was able to enjoy the trip without these worries. My past experience, when I did have to make a claim, was very positive so I felt reassured that this would be the case this time as well.
Doni W. would
recommend this plan to a friend or relative.
Global Alert!
Preferred
I would like to have been coverd when I rent a Motorcycle and go touring around
James R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Frankly, the insurance plans are much too costly, it would be nice if group policies could be purchased. Frankly, our main concern is medical evacuation - the other items, though expensive, are more palatable.
GERMANO D. would
recommend this plan to a friend or relative.
-
Debra
IMT
We do offer group plans for 10 or more travelers. Please contact us next time you are planning a trip.
800-691-9159 Eastern Time
Mon-Fri 7:00am to Midnight
Saturday 9:00am to 6:00pm
Sunday 11:00am to 6:00pmMar 21,2012