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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
We did not file a claim against the policy. I cannot give a 5 star rating without having experienced the claim process.
Elizabeth J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
Fair price. Easy communication with pleasant people.
Philip S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TripMed
Having this insurance gave me the confidence that if there was an unexpected emergency medical event, the cost would be taken care of.
Jenny H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
The only thing you could improve upon would be a better/more detailed description of what the rental car coverage is. I purchased it and was fine with it until I went to pick up my car. It is my fault and I probably panicked, but the rental car agency rep "scared" me in to spending an extra $200.00 so I would not be liable for costs that I knew I was already covered for. I do not know what you could put in writing to help with this, but a more detailed description will help. I never buy the insurance in the US.
Eric L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your review and feedback. If you click on the rental car coverage wording in the policy summary it will display a more detailed explanation of the coverage. Also, we are open seven days a week and will gladly assist with any questions you may have.
    Jul 03,2014
InsureAssist TravCan
We had an amazing trip and the peace of mind knowing we had insurance was great. Our luggage was delayed for a few days on the return trip and that would've been more inconvenient if it had been on our way there but everything worked out great.
Lisa L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Not much to report. Like any insurance, presumably it's there if you need it. We didn't need it, but ostensibly it was there.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TripMed
Although I had no need to file a claim, and my trip was incident free, I'm glad I had purchased insurance. The policy I chose was a reasonable cost and had more than adequate medical and evacuation coverage. I will use this company in the future.
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The customer service department was good at time of purchase and I had all of my questions answered.
Lisa S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
It was nice to know that we had coverage when we were on the ship. It made our trip feel a little bit safer knowing we had the coverage. We will using you again next June when we go to Rome.
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Insurance was expensive, and because I travel a lot I think I can find one company to insure all my trips at a better price.
milton c. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Typically most insurance companies calculate premium based on ages of travelers, length of trip, and trip cost. We are available 7 days a week to assist customers in finding the policies with the best value.
    Jul 02,2014
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