Travel Insurance Reviews International Medical Group iTravelInsured SE
iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance SE product page.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Did not file a claim, but coverage seemed adequate. We always think the medical evacuation is important , especially when going to fairly remote areas.
CURRY H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
These plans are a sham. I came down with a bad cold in Gunten. We cut our stay short and returned to Paris a day early. Chills fever stuffed up nose aches and pains. The Swiss hotel would not refund the second nights stay, and because I didn’t go to a Dr I can’t file a claim. It’s BS.
Kenneth K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I did not take this trip, cancelled the cruise months before. In other words I wasted money on a trip I did not take.
Shari T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Michelle A
Thank you for your review. Most plans come with a review period in which you are able to review the policy and cancel for a refund. Once you are outside of the review period typically no refund will be issued but we can request to transfer the policy to a future trip, to not lose the insurance premium. Please feel free to contact us at 800-487-4722 and we can review the options available with your travel insurance policy.Jan 15,2020
International Medical Group
iTravelInsured SE
You are suppose to be helpful and not that the person has to spend the money and you will reimburse here in USA
Karina Z. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Michelle A
Thank you for your review. Travel insurance is reimbursement based and this policy is one of reimbursement. There are times when insurance providers can advance payment, based on the situation. During the trip you can always contact the insurance providers 24 Hour Emergency Assistance Center. At that time they can medically monitor you and if medical costs were high they may have been able to give the hospital details to forward any bills. After confirming the claim was deemed covered the final decision to pay would be made. If you have any questions or concerns, please feel free to reach out to us at 800-487-4722 and we would be more than happy to assist you.
Jan 15,2020
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I really can't evaluate the effectiveness of this plan because I never had to file a claim. However, it was worth the peace of mind to have a policy just in case.
John H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
My medical insurance only covers emergencies when out of state. My primary reason to purchase trip insurance was for the out of state medical insurance as I had a pre-existing knee condition.. It turns out that the insurance covers ER, hospital, and items prescribed by that. So, going to a regular doctor (PT or chiropractor) was not included. It was still better to have it in case there was an emergency and I needed to alter plane reservations or had an issue with luggage or weather.
Dianne F. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
it is a reasonably priced plan that provides needed medical coverage.
Sharon K. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Although I didn't have to use this coverage to file a claim, it still gave me peace of mind. My husband is 85 and I am 79 so the coverage was expensive as I chose a group that was a primary payer. However, I knew that I would have paid coverage in case of an emergency. That was worth it to me. If money is tight, then this type of primary payer coverage would not be a value.
Karen K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
The plan coverage to cost ratio was great. I did make one small claim for about $175. Unfortunately it took FIVE months for them to process and deposit my claim into my bank account. FIVE months. I have 27 correspondences with them via and 9 phone call records on my phone. I can't even tell you how many questions (emails) went unanswered. I finally had to employ the assistance of a claims specialist from InsureMyTrip.com to look into this. Coincidentally just days later I received my reimbursement. Just a little communication from IMG would've eased the process and kept me from wondering what was going on. I received so much mis-information from them it's not even funny. I felt like I was a supervisor there who needed to constantly remind the staff to follow-up and reiterate repeated information over and over. I booked another plan for the current trip that I am on and it was NOT with IMG.
James M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jan 09,2020-
JamesM
Yes, thank you. As I mentioned in my review I did indeed reach out to a Customer Advocate, very awesome to have! Thanks!Jan 09,2020
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The trip included a
tour
International Medical Group
iTravelInsured SE
The good news is we did not experience any problems at all on our trip last month to South America so no need to file a claim - Thank You! This said my only contact with IMG was an e-mail of which I printed off a cover page. Call me old school but I would think for a $1000+ we could have at least received a insurance card by mail if nothing to save our printer ink to put in our wallet such as you get from most other insurance companies i.e. State Farm or even Medicare - KH
Kim H. would
recommend this plan to a friend or relative.
We are sorry to learn of the illness that you suffered while traveling. On this plan, Trip Interruption covers: "Your or a Family Member’s or a Traveling Companion’s or a Business Partner’s or a Child Caregiver’s covered Sickness or Injury which: a) occurs while You are on Your Trip, b) requires Medical Treatment at the time of interruption resulting in medically imposed restrictions, as certified by a Legally Qualified Physician, and c) prevents Your continued participation on Your Trip;"
Unfortunately, with all plans offered on our website, if you do not get documentation from a physician that you cannot continue your trip, you would not have coverage under Trip Interruption.
If you have any questions about coverage, please call us at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.