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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,821
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Bought the most expensive plan with the most coverage for a cruise I was taking. A port was canceled and a friend who also had a Nationwide policy said her plan had coverage for that and she’d be reimbursed $500. Her plan cost half what mine did and my plan didn’t cover that!!! Couldn’t be more disappointed. I’ll be sure to check the cheaper plans next time. Dont assume the “best” is the best. I called Nationwide and the rep couldn’t explain it and left me completely dissatisfied and thoroughly annoyed.
Alison B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are sorry to hear that you were disappointed in your Nationwide Luxury Cruise policy which did not include "Port of Call Change - Prior to Departure - 500 USD".

    However, it is important to understand that travel insurance is state specific so coverage may vary considerably from state to state to comply with their insurance statutes. Since you reside in the State of New York, that coverage was not available to you. This information would have been evident when quoting and purchasing your policy since we include a summary of available coverage along with a copy of the Certificate of Insurance with every plan.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 19,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Seemed good for the money. Didn't have to use it so not sure how well the policy really is.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Thank goodness I didn't need to use the insurance.
Kathleen E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I always carry insurance for my trips and never had to use it until this trip. I had to take 2 different planes back home and the 1st one was delayed therefore I missed the 2nd one. I had to stay until the next day to get flight home. I called insurance to make a claim. They told me I have to file paperwork and get all receipts to submit to insurance. With everything that went wrong for me, I'm lucky I didn't lose my luggage. I was under the impression that the insurance grants you $150 per day up to 6 days for the trouble I went through. Next time I'll just keep my money and use it if needed.
Dolores D. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We did reach out to Nationwide who advised us that you did call to file a claim because you were delayed leaving Cancun so you missed your flight. Since you did not incur any loss, Nationwide advised you that there would be no reimbursement under Travel Delay. The 150 USD is not a flat payment but is meant to reimburse you for Covered Expenses including:
    "(a) Any reasonable additional expenses incurred;
    (b) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
    (c) A one-way Economy Fare to return You to Your originally scheduled return destination."

    Although you were disappointed in the Nationwide response, we hope that you will considering using them again in the future now that you understand reimbursement under Travel Delay coverage.
    Nov 19,2019
    • DoloresD
      Photo
      I will save the money that I spend on travel insurance from now on and take my chances.?
      Nov 20,2019
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Always travel with travel insurance which I have never had to used until this cruise. On this cruise I fell off the ship and had to have 4 stitches. My disappointment with this policy is that it did not cover eye glasses. My eye glasses were severely damaged during the fall and had to be replaced. Good thing I always travel with an extra pair of glasses.
It only took several weeks after submitting the paperwork to get reimbursement. Was able to submit electronically.
Janet B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I did file a small claim due to a ferry cancellation (weather related) in Greece which required an additional unplanned hotel night as well as missing one day of a prepaid apartment at our next destination. I probably provided more information than necessary when filing the claim but had no issue receiving compensation for my additional expenses. It is important for anyone taking travel insurance to SAVE all receipts in the event they do need to file a claim. The more documentation you have the easier it is to get compensation. Save all receipts including airline tickets, etc. until you are home and are sure you will not need to fill a claim.
Sharon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The insurance policy is for peace of mind in the foreigner country. The price and coverage are better than purchasing it from the tour company.
Hoang H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Purchased this plan and fell ill the day before departure and was not able to travel. Completed and submitted all claim forms including a memo describing the fact that the cruise line would not provide a written cancellation confirmation. I was able to sell my reservation to someone else at the last minute (at a huge discount) and reduce the insurer's loss.
Trip cancellation coverage purchased was $4,200.00. My loss was $3,516.12. Nationwide paid a measly $517.20 !!!
William L. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Had to cancel trip for medical reasons after final payment and claim was processed promptly. Highly recommend this for future cruises.
Leroy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Trip came off without a hitch but the coverage gave us the peace of mind we needed to be able to relax and enjoy our time away.
Russell D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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