Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
cruise
tour
Travelex
Travel Basic
I have paid for 6 insurance plans on Cruises and have had no claims. I am starting to question my investments because of high costs. .
Jimmie H. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
I have bought travel insurance for many, many trips and have never made a claim. With this purchase I had to make my first claim. I completed about 5 pages of paperwork including having a page completed by my doctor. I received a complete refund within 2 weeks of sending in the paperwork. No hassles. The claims process was really easy and straight forward. I will definitely be purchasing Travelex insurance again.
Lynda A. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
Since our vacation went smoothly we had no reason to use the insurance; however, the peace of mind was worth the cost. The website application works very well.
Wilmer K. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Travelex
Travel Basic
Easy to purchase and well worth the money for the peace of mind.
Mei-Yun T. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Glad there were no serious problems other than flight out cancelled but got out in good time.
yvonne r. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Didn't have to use it but it gave me peace of mind to know I was covered
Kiyoshi K. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
We didn't need to file a claim but we had peace of mind if we did need it.
Gregory S. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
When my trip was forced to be cut short due to the death of my father-in-law, we incurred non refundable hotel costs and airfare change fees. When I contacted Travelex, I was sent a 10 page form to be filled out, including one page which required the patient's doctor who I did not know nor had ever been in contact with. The doctor filled out the form as if it was for my father-in-law making the claim, not me because it was so confusing. Never did file the claim as my charge card covered the issue with no hassle at all. Makes me mad that I ever bought travel insurance since it appeared the insurance company was trying to make it impossible to prove that there was a covered incident.
gary l. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Referred by a friend who had filed a claim. They were very pleased. We did not have a claim but felt good about the coverage.
Daniel B. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Thankfully we did not have to file a claim for this trip. We felt the price for the product we signed up for was a fair price and would purchase the plan again in the future.
James B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
We’re sorry that you felt our claims process was complex. The Claims Administrator has closed your claim based on your confirmation that you have been refunded in full by your credit card company.
Travelex makes every effort to review all concerns from our clients. If we can be further service, please let us know.
Kind Regards,
Travelex Insurance Services, Inc.
Administration, Risk and Compliance
Please note: All terms, conditions, exclusions and provisions of the plan apply. All benefits will be determined at the time a claim may occur based on the information and documentation submitted.