Travel Insurance Reviews Trawick International
Trawick International is a full service travel insurance provider specializing in travel related coverage for tourists, scholars, businesses, and all other global travelers.
Learn more about Trawick International.
The trip included a
tour
Trawick International
Safe Travels Voyager
Was bitten by some insects, our left arms were swollen and itchy. Went to a pharmacy which they suggest Allegra and steroid creams to apply to our arms. Within 12 hours swelling and itching was decreased. Because we did not see a doctor they refused to reimbursement.
Kathleen M. would not
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
Trawick International
Safe Travels Voyager
I can't say how it would pay out because we didn't have to use it but I felt more secure having it.
Jennifer R. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Having not needed to use the actual insurance I can only hope it would be there when I would have needed it. But with that said, I would not travel without insurance and the plan and price were fair.
Patrick L. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Very pleased with the fact the insurance paid my claim even with Priceline not cooperating with me on documentation. Was just very displeased with the time frame and the long times between correspondence once documents were submitted. I felt like my claim was out in space for weeks.
ANTHONY W. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
It would be helpful to have more Covid-specific language in the policies. E.g., being denied boarding on a cruise ship due to a last-minute positive COVID test
Robert R. would
recommend this plan to a friend or relative.
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We hope you enjoyed your vacation.
Many of providers are treating Covid-19 as any other unforeseen illness, if you are to contract the virus. Eligible coverages would include trip cancellation if you fall ill with Covid-19 before your trip, and trip interruption, travel delay, medical and medical evacuation if contracted during your trip.
Our team of representatives are available 7 days a week, 365 days a year for any questions pertaining to your policy and can be reached at 800-487-4722 or by email at [email protected].Nov 04,2021
Trawick International
Safe Travels Voyager
I have not been able to get my claim initiated. I find this very very frustrating.
Leslie P. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
Good coverage for the price and I will consider for my next 8 cruises over the next year and a half.
Jeffrey P. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Just what I was looking for - Covid coverage where most other plans have fine print that states "sorry, you're out of luck!"
Gary H. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Quick and easy !
tony R. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Do not use Trawick at all! My baggage was delayed and I filed all documents on time and to the letter. Initially I was told I would hear back in 10 days. Then I was told I would hear back in another 15 business days. Well, another 15 business days have passed. When I called them again, it was as though I was in the wrong. I tried being as polite as possible and then he told me I would hear back in another 30 business days. Along the way, he kept telling me I would receive a status update in an email. I never once have received any emails or updates. Nothing. When I had emailed them, absolutely zero response numbers of time. They said I could go to a website (cbpconnect) to get a status update. When I went there, nothing. And then when I asked on the phone call about it, it says I'm in the system. When I asked I why I wasn't even receiving any updates, he sighed and basically said wait the month.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
Samuel S. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
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Sally
Thank you for your review. Please see the following response from Trawick International.
"Dear Mr. and Mrs. Shin,
Thank you for your review. We are sorry to hear you had a frustrating experience with us and appreciate you bringing this to our attention. Unfortunately, baggage delay coverage is only available for the outbound trip, not the return trip, and if we did not let you know that when you reached out, that is on us. We strive for excellence in customer service and will use your feedback to make us better. We hope you will give Trawick International another chance.
Kindly,
Trawick International Customer Service"Nov 03,2021
Thank you for your feedback. Please see the response provided by Trawick International below:
"Thank you for your review. We are sorry to hear that your experience with us was frustrating. The plan purchased only covers medications prescribed by a treating physician, and if that wasn't clear, we apologize. We will use your feedback to do better going forward, and hope you will give Trawick International another try when you travel again."