Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Had a medical condition that prevented us from taking the trip. All expenses reimbursed. Easy application for coverage, and prompt payment. Highly recommend this insurer.
Terry R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I submitted a claim for our trip because I was injured on the journey AND our flight home was canceled.
We had medical bills and additional flight and hotel bills incurred due to the cancellation. Nationwide has fought me every step of the way, requesting the same documentation OVER AND OVER, they don't want to pay the claim and I will NEVER use them again.
Barbara R. would not
recommend this plan to a friend or relative.
I submitted a claim for a trip delay, caused by American Airlines. We had to spend an extra night in a hotel and pay more for our car rental and meals. Nationwide covered our expenses.
Ellen S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I chose a mid-level trip insurance, just in case of a trip tragedy. We did have to file a claim because we had a medical emergency the day prior to leaving for our trip that made it impossible for us to attend. We were finally completely reimbursed after almost a month of filing the claim. I am happy that we were completely reimbursed, but the response time was not exactly up to my standards. We were given a claim representative, but when we did have an issue or needed to contact someone we just had to contact the main company & it took some time for that message to get filtered to our actual representative for a reply.
Jami S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It was a 3 month process for a minimal amount of money on claim. Furthermore I did not receive reimbursement for extra meal expenses incurred because of the delay due to self serve kiosk at airport being down. Being under an incredible amount of stress because of delay, it was not thought to do whatever was nessecary to get a paper receipt.
Sharon H. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately, all went well, and we had no need for a claim.
It was, however, very comforting to know we were covered.
We almost missed our departing flight due to unusual traffic delays and only by very skillful driving, did we avoid an auto accident when a car illegally crossed in front of us.
Alegent Air had only limited flights, but made them all on time.
Alex
Arnold A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Over the past 2 weeks I have made 14 telephone attempts to obtain an answer as to why my claim was only partially paid. Multiple voicemails and internal memos have not been answered except for one, from a Gerard Pardieu, which was unintelligible. I have not been able to make a satisfactory connection with a claims representative and I am becoming very frustrated. I am in the process of filing a complaint with the State of Washington Insurance Commissioner.
Don P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Hello Don, and thank you for your feedback. We take customer service and the claims process very seriously and strive to process claims within 30 days from when they are received, although some cases can take longer. One of our dedicated claims team members will investigate your claim further and will follow up with you to provide additional information regarding the determination. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.