Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We didn't need to use the travel insurance, thankfully, but it was reassuring to know we had it if needed. The Generali Global Assistance Preferred plan provides great coverage at a reasonable price.
Russell M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Travel insurance is a necessity in these days, but it is largely a scam because companies (hotels, airlines, tour operators) want to charge for services they don’t provide when something changes for their customers. It should be the companies buying insurance to cover their losses, not consumers. Unfortunately, unless there are better consumer protections in the future, these policies will continue to be important. This was the cheapest we found to cover what we needed.
Lisa D. would
recommend this plan to a friend or relative.
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not
recommend this plan to a friend or relative.
We missed 4 ports of call on a trip to Iceland, Greenland, and Canada because of weather. Our ship was delayed 48 hours on the very first day and then we missed 2 more ports of call during the trip. I filed a claim with documentation from the cruise line that clearly stated it was a weather delay/issue but my claim was denied because we were already onboard the ship! I've used many other travel insurance providers and a missed port of call was ALWAYS covered under the trip interruption clause. We checked the other policies and the language was the same as in the World Trips policy so they just didn't want to pay for a set of circumstances that clearly was a trip interruption
Dennis H. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.