Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
The best insurance is the one that never needs to be used. I feel secure when traveling knowing that I have coverage in case something unwanted should happen, requiring insurance coverage.
Deborah H. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
I like talking to an agent, who knows more than I do about necessary coverage.
Donna C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Only issue with the plans available is that they all include emergency evacuation and I have a separate policy for that. I wish there was a way to decline that coverage for a reduced cost.
John T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
I never used it and thus didn't need it.
Leon C. would not
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
Fortunately did not have to use it! It was expensive but worth it!
Karin S. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
It is not possible for me to rate the experience since I had no claim to file (which is a good thing).
Otherwise I had no problems obtaining the coverage that I wanted.
Thank you.
Otherwise I had no problems obtaining the coverage that I wanted.
Thank you.
Jerry G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
This was the first travel delay claim I have had to make, and the process was a bit frustrating online. It took two attempts, but my claim(s) were processed in what I felt was a fair amount of time, 30 days, and given the incredible melt down of the airlines during Christmas 2022, I felt this was acceptable.
I will recommend IMG to friends, and have used them again since my claim.
I will recommend IMG to friends, and have used them again since my claim.
Teresa P. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
International Medical Group
iTravelInsured SE
Purchased the plan for our Christmas visit with our son in Canada. Primary reason I chose this plan was for the higher amount of medical coverage it would provide. During our visit my wife caught Covid. She had a tele-visit with a Canadian doctor who prescribed medications. Upon returning home a filed a claim with the receipts to IMG. 5 days later I was informed that I did not provide ACH info so the benefits would be deposited in my checking account. 10 days later the money was deposited. The process was easy but be sure to keep all receipts and documents and send to the claims agent, in this case iTravelInsured
Russel L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Oct. 6, 2022 Cruise canceled due to death in family. Claim filed Oct. 14, 2022. Claim paid Feb. 2, 2023. First claim submittal included official State Death Certificate listing cause of death (disease) and contributing diseases, hospital it occurred in, and all the other usual DC info., and electronically signed by certifying physician. IMG insisted on additional documentation signed by "Attending Physician", with complete history of onset and treatment of cause of death. I feel this is excessive and intrusive and irrelevant since the DC establishes that the covered reason, Death, was met and documented. All this required Medical Release of Information. Since We live in New England and deceased in Southeast, it was very difficult to obtain the Release from the deceased's, grieving and elderly spouse.
In addition, we had purchased a refundable shore excursion, so it was not included in the Covered Amount or in the claim. Yet, IMG insisted on proof from provider that it was reimbursable and amount of reimbursement. Again, irrelevant to claim and unnecessary hassle.
In addition, we had purchased a refundable shore excursion, so it was not included in the Covered Amount or in the claim. Yet, IMG insisted on proof from provider that it was reimbursable and amount of reimbursement. Again, irrelevant to claim and unnecessary hassle.
John S. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
International Medical Group
Patriot International Lite
I did not need to use the plan, so I cannot speak to how well it would have worked if I had needed it. The cost seemed reasonable to me, and the online purchasing process went smoothly.
Candace B. would
recommend this plan to a friend or relative.