Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
My son was going on a one-month "high adrenaline" trip to New Zealand. We needed a plan that would cover such activities as skydiving, bungee jumping and scuba diving. This plan offered an optional rider for high-risk activities and the cost was affordable.
JOHN S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Plan did not include pre-existing conditions and it was expensive nonetheless! I would not recommend it. If I had known I couldn't get a plan covering pre-existing conditions because I had put down an initial deposit last May, I would not have made that initial deposit.
Mackay C. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The InsureandGo Global Silver plan does offer the preexisting medical condition waiver but only if you purchase the policy within 14 days of your Initial Trip Payment. The premium for Comprehensive plans, which is based on the age of the travelers, trip cost per traveler, length of trip and sometimes destination, does not vary with or without the preexisting medical condition waiver. Some Comprehensive plans offer the waiver if you purchase the plan within 10, 14, 15, 21 or 30 days of your Initial Trip Payment. The number of days depends on the plan you select.
However, we now offer plans that will provide the waiver if you purchase the policy on or before the final payment. However, it would be unlikely for these plans to be less expensive that the plan that you purchased.
I purchased an AXA Assistance USA Gold Plan for a 2 week trip to New Zealand for myself and my husband. Unfortunately we had to cancel about 6 weeks before the trip due to a medical problem. I was worried that AXA would make me jump through hoops to get our refund for trip expenses but that was definitely not the case. The AXA claims specialists were professional and helpful. I submitted the paperwork that was necessary and got notification of acceptance for the claim and a check very quickly. I will use AXA in the future.
Hector A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and hope that you are able to reschedule soon. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
It was reassuring to know that we had coverage, particularly when one of us became ill in rural New Zealand. Our claim was handled efficiently and the staff were very courteous in answering our questions related to the process.
Robert P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for taking the time to provide a review of your purchase. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
Never filed a claim. Considered plan adequate for meeting goals as a comprehensive plan, with desired emphasis on medical insurance. Cost compared favorably to several similar type plans.
Kevin L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.