Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My flight, for which I bought this plan, was canceled by the airline. It has NEVER been the case that I've been unable to claim costs for an airline-cancellation that resulted in a rebooking and other expenses. I was in for a rude shock when I was told by Generali that I should have read the fine print, which does not cover this kind of cancellation. Not only does this assume that I would know ahead of time what kind of trouble I would face, but that also, somehow, a cancellation by the airline itself is a problem that a passenger should bear with equanimity. Ridiculous.
Rodney F. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Please see the response provided by Generali below:
"We’re sorry to hear your trip was interrupted and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the Description of Coverage/Insurance Policy that’s available to you before purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes approximately 20 different covered events under which we can provide coverage. The plan is unfortunately unable to provide coverage for every event that might cause an interruption. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns."
It is hard to write a proper review if you did not use it. I was fortunate that I did not have to use it, but it gave me the peace of mind knowing that if something had gone wrong I was covered. It was a well-rated plan, covered all of my concerns, and was recommended by Insuremytrips - who was recommended by consumer reports, so I thought it was worth spending a little extra just in case.
Cameron S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I did not need to use this policy so it is hard to comment.
my one negative comment is that I had a last minute weather related need to start my trip one day early and it took Trawick quite a few days to update my policy to the new date range. Not good customer service for such an easy change
Mary C. would
recommend this plan to a friend or relative.
Thank you for you feedback. We hope you enjoyed your vacation.
Upon reviewing your policy, it appears that your request was completed within the estimated time frame that was presented to you.
If you have any further questions or concerns, please do not hesitate to contact our Customer Care department at 800-487-4722 or by email at [email protected].
Thank you for your feedback. We hope you enjoyed your vacation.
Travel Insurance policies typically list one country as the destination, but your travel insurance travels with you. This makes it easier for travelers who may be going to multiple states or even multiple countries during their trip.
In the future, you may contact us and we can note your policy on the specific state you will be traveling to if you would like us to do so.
If you have any further questions or concerns, please do not hesitate to contact us at 800-487-4722 or by email at [email protected].
We buy travel insurance every vacation . A great feature would be credit on next insurance on
Next policy buy for trip from Nationwide if no claims previous policy . A claims free discount .
Patrick K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We hope you had a nice vacation.
Policy premiums are based on the length of the trip, the cost of the trip, the ages of the travelers, and the destination. Unfortunately, there is no way to discount these pieces of information.
We do appreciate your continued business. If you have any further questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected]
Now that my claim has been settled, I would say I am satisfied. Trying to get through on the phone to customer service was quite a challenge. However kudos to customer service representative. I would give the company five stars. She was extremely helpful and assured me that this claim would be handled effectively, fairly and to my satisfaction. It’s employees that make a difference when dealing with a big corporation. So overall I would give the insurance company a good rating .
Ellyn S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The Safe Travels Voyager Plan provided me with the peace of mind I needed with all the variables Covid-19 presented. The possibility of testing positive just before the flight or cruise, losing double occupancy discounts, or being put into isolation upon returning to the US, and all the cancellations due to labor shortages were all things out of my control. This plan was affordable too.
Douglas S. would
recommend this plan to a friend or relative.
We ended up having to file a claim for trip delay (due to weather) and related additional expenses. Process of filing was straightforward and the company promptly paid us the trip delay benefit.
Leslie K. would
recommend this plan to a friend or relative.
Thank you for your feedback. Please see the response provided by Generali below:
"We’re sorry to hear your trip was interrupted and apologize for not meeting your expectations. We take customer service and the claims review process very seriously and cannot stress enough that it is important to review the coverage details of our plans via the Description of Coverage/Insurance Policy that’s available to you before purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions you may have. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. The plan you purchased includes approximately 20 different covered events under which we can provide coverage. The plan is unfortunately unable to provide coverage for every event that might cause an interruption. If there is something specific that you want to be sure is covered, feel free to ask about it before you purchase the policy. Please reach out to us at the number or email provided above if you have any additional questions or concerns."