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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have tour rated our Comprehensive Plans
4.54 out of 5
27,658
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
We didn't need to use the travel insurance, thankfully, but it was reassuring to know we had it if needed. The Generali Global Assistance Preferred plan provides great coverage at a reasonable price.
Russell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did we really need your insurance? We were advised to get it, so we did. We spoke to other people on our cruise + they did not get insurance. They had enough in savings + credit cards to cover any expense. I suppose if anything had happened to us, we would be glad we had it.
David C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
No adverse events requiring any claims with this policy. The coverage was mandated by the tour company (gAdventures) that we used to travel through Turkey for 16 days.
Thomas L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having this coverage gave us peace of mind while on our trip. Thanks
Edward B. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    May 07,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I still feel that I am owed a refund for the insurance I purchased but couldn't use due to covid. Initially I was told I had a "credit voucher"; when I called this year to use my credit, your rep said it was expired and I should have asked for a refund. Why wasn't I told I could have gotten a refund back in 2020!? Covid lasted over 3 years, and this was the first time I could travel. I still want my refund.
Carole B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:

    "Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your vouchers and for not meeting your expectations. We take customer service very seriously. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].


    May 09,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I had a perfect trip and did not need to use the travel insurance - which I always purchase for trips.

Eliana
Eliana S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your loyalty, Eliana. We hope you enjoy your future travels!
    May 07,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Company was very responsive. When a family member at home was hospitalized we had to reach out to review coverage in case we were needed back home. Although we did not have to interrupt our vacation, the agent we called was very knowledgeable and helpful in advising us on how to proceed with a claim if necessary.
Richard L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're sorry to hear about your circumstances, but pleased we were able to offer helpful and prompt Customer Service. Thank you for sharing your experience with us.
    May 07,2024
The trip included a
cruise
tour
WorldTrips Atlas Journey Preferred
Like an umbrella, this travel insurance did it job by not being needed but its presence giving peace of mind.
Daniel M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Ive only had to file a trip insurance claim once due to a health issue. That "1" time convinced me that if you are investing in an expensive trip (everyone has their own definition of expensive) then it's worth buying insurance.
Life happens. Best to have it and not use it than not have it and have regret. This trip I did not file a claim but felt good that I had it "just in case"
Valerie D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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