Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Have used HTH several times. Recently had a major muscle injury to my leg a few days before departure. Was not able to travel and took several weeks to recover with PT. The claim for the full trip cost, which was not refundable, was paid by HTH. Took a few weeks to do and went back and forth to provide needed information from provider, doctor and trip information, etc.. Was paid in full, so this is what insurance is for! Highly recommend them. Glad the injury did not happen while in Cuba where I was going. That would have been much harder to deal with there.
Sandy S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I did not need any services provided by this insurance, so I don’t really know how well Nationwide services a claim. But, the price was competitive with others, and the fact that you are located in the same state I live in, made me feel more comfortable.
Nancy
Nancy R. would
recommend this plan to a friend or relative.
Unfortunately, while I was in Cuba, I got sick. I reached out for support and it was pretty lackluster. The representative mentioned there are two doctors but he wasn’t sure what their specialty was or if they were taking patients. I very much felt like I was stuck in Cuba with no support.
Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Mario N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your review! While working with providers we have already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. Please contact our customer service team at 847 897 5120 for the status of your claim.
While in Cuba on day 3 both of us tested positive for COVID. We were isolated in a Cuban hospital without any way to communicate due to language barriers, limited Wi-Fi, or Internet. Even though I got through to someone they never responded. I called 4 times. They did nothing to help us. Each call cost $2.99/minute. The bill will be hundreds of dollars for calls that did give us any support.
Mary F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.