Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thanks for your feedback. The calculated cost depends on a variety of factors including days to departure. If you ever have any questions about pricing, you can call us at 800-348-9505 and one of our dedicated customer service team members will help you.
Having not filed a claim and not knowing how the customer service would have been for filing a claim, I can't say whether I would have been satisfied. I would have to go through that process in order to know the full service level.
Darwin P. would
recommend this plan to a friend or relative.
At Generali Global Assistance, we take the claims process very seriously should you ever need to file a claim in the future, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use. Just give us a call at 800-874-2442.
So very glad we were covered and even more glad we didn't need it. But one cruiser on our ship was met at a port by an amublance, so it's always possible this coverage will hep.
Richard J. would
recommend this plan to a friend or relative.
I had to file a claim on a vacation package that was delayed over 19 hours from our original start time. It took about six weeks for them to settle. Both the companion I went with, and myself received the same amount back, but I don’t think I was reimbursed for the $89 in food that I had to spend due to being delayed on our vacation .
Kathleen S. would
recommend this plan to a friend or relative.
I was sick and could not go on my trip. We had to cancel. We filed a claim with all documents and received our due insurance payment for our coverage. The only improvement I can suggest is better communication about the timing it takes to process. There is one company that handles claims for multiple insurance companies, so they are overwhelmed. I didn't even get a notification that my claim was processed. I only knew when I received a check in the mail. Other than that, everything was as promised and I will use them again.
THOMAS V. would
recommend this plan to a friend or relative.