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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Greece rated our Comprehensive Plans
4.51 out of 5
814
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
I did not have any claims, so it's difficult to respond in any meaningful way.
Bruce L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't have to file a claim so there's not much to comment on
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I still feel that I am owed a refund for the insurance I purchased but couldn't use due to covid. Initially I was told I had a "credit voucher"; when I called this year to use my credit, your rep said it was expired and I should have asked for a refund. Why wasn't I told I could have gotten a refund back in 2020!? Covid lasted over 3 years, and this was the first time I could travel. I still want my refund.
Carole B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:

    "Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your vouchers and for not meeting your expectations. We take customer service very seriously. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].


    May 09,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
It’s hard to review an insurance policy if you don’t need/use it. This policy was the best combination of coverage and price. It was less than half the price of the policy suggested by my travel agent, for the same coverage.
Drew M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    May 02,2024
The trip included a
cruise
tour
Generali Global Assistance Premium
We had no claim to file and we’re glad to know we had coverage if we needed it. Mostly having a plan gave us peace of mind.
Beverley H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review. We hope you enjoyed your trip!
    May 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I don’t really have an opinion since I didn’t need to use the insurance. So I guess it was fine.
Lonnie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review, and for choosing us!
    Apr 23,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Luckily we didn't have to use the insurance plan. However had anything happened I was confident that we would be covered.
Renee M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Getting Type A Influenza in a foreign country after a cruise is not fun! Nationwide's online claim form is wonky, but they did reimburse me after I sent in all of the information required. Their 24-hour emergency line representative was very helpful in explaining exactly what I needed to do in order to file a claim. My health insurance paid for the medical bills and Nationwide reimbursed me for my replacement airline ticket and the extended hotel stay for 3 nights.
Julie F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Terrible. Cruise was canceled and a month after filing the claim, just getting a run around. I've repeatedly sent them 19 pages of documentation and they keep saying I'm missing something. I tell them its right there and give them the page number and then they just ask for something else thats in the same package of documents. You call and they won't give you people's full names and refuse to give an extension number so you can contact them. I'm getting no where and honestly considering hiring an attorney to deal with this.
Steven W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately didn’t need the insurance during our trip but felt confident it would have covered our needs
Sherri C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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