Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We have used Nationwide cruise plans several times now and have made 4 claims, including the one that was just paid. All were handled in a timely manner with prompt payments. Their representatives were friendly and knowledgeable on the phone. A Nationwide representative even reminded us once of a benefit we had forgotten about. I have not had one complaint about the service we have received from Nationwide, and I can't think of very many other companies I can say that about.
Anna M. would
recommend this plan to a friend or relative.
I am very dissatisfied at this time with IMG. We needed to cancel our December 21 cruise due to a sudden documented diagnosis that prevented us from traveling per my physician. Paperwork was submitted and we still have not heard from the IMG group. I have placed 6 phone calls to them.
Anita E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I appreciated the peace of mind I had while traveling. I knew if for some reason I became ill, or had any normal trip interruption my hard earned money will not have been wasted. It was a small amount to pay to protect myslef.
BRENDA B. would
recommend this plan to a friend or relative.
I had to cancel my cruise due to my mom's death about a week prior to cruise. I submitted my claim online-took about 4 weeks for claim to be completely processed and about another 2 weeks to receive checks.
I did have to get help from my daughter to help me file the claim,but I am not computer savy.
I only received one email from the company during the whole process,and that was a few days after I submitted claim-they were just letting me know there might be a delay due to the high number of claims.
I just checked the website frequently and that is now I knew the claim had been approved and checks were generated.
I did receive my total amount I had paid for the cruise and was never asked for any additional paperwork-But I did wait until I had everything( MD note/death certificate ,etc) before I submitted claim.They have a list of items they show you when you start the process
I would definitely use again,actually I just bought the same policy for my next cruise
KARAN J. would
recommend this plan to a friend or relative.
After purchasing the insurance for a cruise I realized I could have purchased similar insurance, for this cruise, through the cruise line, for a fraction of the cost.
Vincent N. would
recommend this plan to a friend or relative.
Good coverage for a fair price. I also loved that Travelex has an app. Downloaded and felt confident if any problems arose, it'd be easy to reach the company. Thankfully the trip was perfect with no issues.
Susan R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.