Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
Trawick International
Safe Travels Voyager
The insurance was purchased 8 months before the trip. I really appreciated an email from them just before we left with emergency contact numbers.
Yvonne H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I submitted a claim for trip delay and baggage delay. My claim was approved the very next day and a check is in the mail. They surpassed my expectations.
Joan G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
John Hancock
Bronze
I needed to be assigned to someone and never was. None of my communications were ever acknowledged. The instructions given were very unclear and I ended up creating three claims when I was trying to change the original. I re-entered my information so many times. It was very frustrating. I had no faith that I would get my money back, but it did finally arrive.
Carol G. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Didn't need to exercise the policy but glad I had in case.
William W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Trawick International
Safe Travels Voyager
An extremely unprofessional organization. When one files a claim using this company's website, no information is provided on said site about the progress of the claim. In fact, you cannot even use the site to find the details of your original claim submission. This then requires customers to email the company directly and responses are 1) slow in the first place and 2) when received, erroneous. For instance, I had to file two separate claims, one about a damaged suitcase and the other about a damaged laptop. When I followed up about the claim regarding my laptop, a lack of response would require me to write again, only to get a reply about the claim regarding my suitcase. This frustrating back and forth finally resulted in the information that the company would not cover the damage to the laptop.
I advise travelers to avoid this company for their poor handling of claims and correspondence.
I advise travelers to avoid this company for their poor handling of claims and correspondence.
Rodney F. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Travel insurance provides piece of mind when away from home. You never know what might happen. I always suggest it to friends and family.
Debra I. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
I didn’t use the insurance, so I can only state that I provided peace of mind knowing that I had coverage just in case.
Elizabeth G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I purchased the Nationwide Mutual Insurance Company Essential plan as travel insurance coverage for my trip to Portugal. The process to obtain travel insurance was simple and convenient. Thankfully, I did not need to file a claim, but I felt good knowing I had coverage in the event of an incident.
Latoya S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I filed a simple claim for a one night stay in Madrid. Genarli denied the claim with no statement as to why. It now 12/31/23 and they have yet to respond to my appeal. Furthermore, there is no human being to speak with. DON’T use them for travel insurance.
Mark P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Angie
Thank you for your feedback, Mark. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes Travel Delay coverage, documentation of the delay is required to consider coverage. One of our dedicated claim team members reached out to you today to explain the claim determination. If you have any additional questions or concerns, please reach out to us at the phone or email above.Jan 08,2024
Generali Global Assistance
Standard
Waste of money, I won’t buy it again.
Wendy W. would not
recommend this plan to a friend or relative.
-
Angie
We value your feedback, Wendy. We apologize for not meeting your expectations. If we can offer any additional assistance, please call us at 800-348-9505 and one of our dedicated customer service team members will be happy to assist you.
Nov 28,2023