Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
John Hancock
Silver
The process to submit a claim is entirely by mail (I imagine it's designed to make you not want to file). I had a claimable event happen on this trip, but my loss was only $75 and I am in the process of moving, so doing a claim by mail wasn't worth the hassle in the end.
Danielle L. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
My husband was having some health issues before the trip and I tried to contact them to get information several times and could not get hold of them by phone or by email to get answers to my questions. This experience makes me wonder what sort of help I would have gotten from them in another country. To me, customer service in an emergency is the most important thing an insurer can provide.
Nancy H. would not
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured LX
We paid for Cancel for Any Reason coverage for a trip in early September to Scotland and Ireland that included our small group tour of Ireland and our nonrefundable airfare between Scotland and Ireland. When the Royal Tattoo was canceled due to Covid, we cancelled the airfare we paid for with American miles to allow other American customers access to those seats, but these airfares weren't part of our coverage. We hoped to still be able to fly to Ireland and do the tour. When we were within two to 3 weeks of our trip and Ireland still required a 2 week self quarantine because of Covid, we tried to cancel our small group tour. The tour company refused to give us a refund, but thankfully Viator did. In the end, we only filed a claim for the $200 Ryanair airfare from Scotland to Ireland which was nonrefundable. The claims department refused our claim despite our Cancel for Any Reason coverage because they said we were required to file the entire claim within 20 days of cancelling our airfare to and from Scotland/Ireland. I explained that we used miles for that and cancelled the initial flights hoping to rebook a flight to and from Ireland with miles if Ireland didn't have a quarantine at the time of our tour. They didn't care. We have bought insurance from them 3 times in the past 2 years. I asked them how it was good business to refuse a $150 claim that was the result of Covid uncertainty and lose a good customer. Again, they didn't care. We will never buy an iTravel policy again from IMG.
Lisa W. would not
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
You should remove this company from your list. They are unresponsive, poorly managed, and have been getting horrible reviews. I have used your service for years, but your recommending this company has now made me worried. This is only 1* company, since insurance means that you actually get reimbursed for insured loses!!
Thomas L. would not
recommend this plan to a friend or relative.
-
Megan
Thank you for your feedback.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.Sep 03,2020 -
Megan
Please see the response from C&F Travel Insured:
"We thank you for your feedback and apologize for the frustrations you’ve had during your experience with our company. Our relationship with our customers is very important to us. If you’d like to discuss your situation further please contact us at [email protected] . "Sep 10,2020
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
I lost my iPod on the plane and asked whether that was covered,and I got an email back sayin NO,so although it was not covered at least you returned my emails
Charles B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Luxury Cruise
Thanks
Arnold G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare
Terrible claim experience. Our luggage was stolen and I filed a claim upon our return home. Gave them everything they asked for, including the police report. They apparently waited over two weeks before even looking at it. Then they said they would do nothing until I provided them with completely irrelevant information: they wanted the detailed itinerary of the rest of our trip AFTER the theft occurred. I provide that, and they took another two weeks before paying the claim. What should have been a very simple and quick transaction took a full month to resolve. I will never use this company again.
Edward W. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Didn't use the insurance...true for each trip so the cost and value are impossible to determine. At this point, it was an unneeded expense.
Deborah S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
We were able to enjoy our cruise knowing we had insurance covering issues from luggage to health. It was definitely money well spent. Thanks. Our luggage didn't arrive until an hour before leaving port due to a room change. While we were stressed about it, we knew any delay or missing luggage would have been insured by this policy.
Jay M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
I withheld comment pending news about a couple of excursions that went badly. Today I discovered that they had been completely reimbursed. So I had/have no need to ask for assistance from Insuremytrip with regard to this past trip. However, as we age we remain increasingly convinced that we need reliable insurance to cover whatever emergencies that might arise.
William C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Please see the response from iTravel Insured regarding your review:
"It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation."