Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I unfortunately had to file a claim.
Generali was very clear on what needed to be provided.
I spoke to one of their customer service representatives
who was most helpful in clarifying a point.
I telephoned in two times. The first time I called, i believe it was over a weekend, I waited on hold about an hour + and eventually hung up.
I had better luck the 2nd time, as I recall I only waited 15 minutes. They do offer a different number if you are traveling and it's urgent you speak to a representative.
I followed their requirements exactly when I submitted my paperwork and after about 10 days I received a check for the full amount I claimed.
Excellent experience.
Naomi S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.