Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
i did not make a claim but it was very easy to work with insuremytrip to understand the coverage and Nationwide did send me detailed info on how to get help if needed while traveling
Michael M. would
recommend this plan to a friend or relative.
We drove all round north and South Island of NZ.
Fortunately we didnt need to use it, but it felt comforting that we had coverage if something did happen.
Marcella K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
Thankfully I didn't have to use the insurance. Hard to evaluate all aspects of the plan. I've used this policy in the past but never a claim. One feature is the ability to increase coverage with additional premiums as you incur additional trip costs.
Karen S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our airline cancelled our flight home from New Zealand the night before we were to come home! Spent two extra nights in Christchurch. not a hardship but IMG reimbursed to policy limits for the additional cost. Top notch service.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Generali is a complete racket. I have been tying for weeks to follow up on a claim and all they do is give me the run-around. Obviously they don't want to pay out the claim so they are ignoring me and hoping I'll give up. What a bunch of crooks. Will never use Insuremytrip or Generali again.
Kenneth B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Generali has provided the following response:
"Thank you for your feedback. At Generali Global Assistance, we pride ourselves on providing the support that is crucial for happy and safe travel, backed by Generali, one of the largest insurance companies in the world. We’re sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service and the claims review process very seriously. We have requested to have one of our dedicated customer service team members reach out to you to offer further assistance with your case. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]."
I have bought travel insurance multiple times in the past, but this was the first time I actually filed a claim. The process to file the claim online was very easy to use. I received the approval to my claim only one day after I filed it and a check arrived in the mail a week later. I was very impressed and would definitely use Generali Global Assistance for further travel insurance needs.
Shannon M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We purchased this policy to guard against various risks on our trip after comparing a number of offerings. The website was great at facilitating our research and decision-making. Best of all, none of the risks came up so we enjoyed ourselves and did not have to file any claims.
Paul S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.