Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We have used InsuremyTrip many times and have always been satisfied with the plans. Our concern this time is not with InsuremyTrip but rather with Generali Global that carried the actual insurance plan. We used Generali also last year to cover our trip to Alaska and believe this was the source of the problem with this years trip to Brazil.
I clearly selected Brazil as our destination for this year’s trip. However, Generali somehow used our last year’s destination of Alaska in setting up the plan. It is definitely my fault for not reading the resulting paperwork all to the end - too many error-free plans in the past. However the week before we were to leave I receive an email wishing us a good trip to...Alaska! A rush of emails and phone calls followed. I give credit to the excellent customer service of Generali in sorting this out. However in the end they could only “promise” the destination had been changed since they “had no available form” to guarantee the change in writing. Be aware of this and always check the complete description of the plan you purchase!
I clearly selected Brazil as our destination for this year’s trip. However, Generali somehow used our last year’s destination of Alaska in setting up the plan. It is definitely my fault for not reading the resulting paperwork all to the end - too many error-free plans in the past. However the week before we were to leave I receive an email wishing us a good trip to...Alaska! A rush of emails and phone calls followed. I give credit to the excellent customer service of Generali in sorting this out. However in the end they could only “promise” the destination had been changed since they “had no available form” to guarantee the change in writing. Be aware of this and always check the complete description of the plan you purchase!
Jorge M. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
-
Samantha FourezGenerali Global Assistance
We’re sorry for the inconvenience and will use your feedback to improve the purchase process. Thanks for buying a Generali travel insurance plan. We hope that you enjoyed your trip.May 02,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
The Essential Plan covers the items we're most concerned about and is priced well.
Jami N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We were on a cruise with a tight schedule and limited access to internet. We had a flight delay that caused us to miss a prepaid tour which would have been a covered loss under our policy. However, the policy required that we make a written claim within 7 days of the claimed loss. We missed that deadline.
It's my own fault for not reading and understanding the requirements. However, I believe that this requirement is completely unreasonable -- especially for a TRAVEL policy.
Buyer beware!
It's my own fault for not reading and understanding the requirements. However, I believe that this requirement is completely unreasonable -- especially for a TRAVEL policy.
Buyer beware!
James P. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
I took out this plan for medical coverage while out of the US. It covers the cost elements that I consider essential for our travels at a reasonable rate. Fortunately we did not have to file a claim, but we felt good knowing we were covered.
Laszlo S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Did not use the insurance but glad I had it.
Gerald D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very pleased with our travel insurance plan. Originally purchased with wrong dates, and the company efficiently changed our dates (two days prior to trip) and even credited us a small amount.
Allen G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
I had no problems. I bought a policy for my son and he did have problems that were resolved by his coverage. He added that he was impressed by how nice everyone was.
Jay F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately never had to use the insurance.
Richard C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I appreciated your email saying you received my documents. However, no one contacted me about needing additional information until I made the contact after several weeks. I was then informed about the additional information. The person taking the call was very respectful and polite, but was extremely difficult to understand because of an accent and speed of talking. That was extremely frustrating.
Jeanette N. would
recommend this plan to a friend or relative.
-
Kyle
Thank you for providing feedback on your policy.
We are sorry to hear you experienced some delays while filing your claim. In the future, please do not hesitate to contact us InsureMyTrip.com if your claim has either taken longer than acceptable, if you feel you have been wrongly denied, you have experienced missed communication or no communication from the insurance provider. We have Customer Advocates we can assign to your case and assist you with your claim.
Please feel free to contact us if you have any further questions or concerns. We have licensed representatives available 7 days a week who can be reached at 1-800-487-4722.Mar 16,2018
The trip included a
cruise
tour
John Hancock
Gold
Best insurance is that which you have but don't need, that was the case here however there was the comfort of mind that it was there if needed.
Laurence S. would
recommend this plan to a friend or relative.