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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Puerto Rico rated our Comprehensive Plans
4.59 out of 5
493
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
taking a long time to get back to me. i have know clue whats going on. I"m out a lot of money because my luggage didnt make it to the cruise ship, I was 5 days without it so had to purchase everything! Once person was assigned things went fast and fair! no problems getting claim check at all!
Terri S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I will always purchase travel insurance for peace of mind for my investment. There was one occasion when my husband got sick 2 days before a big trip and we got our total expenses returned.
Betty S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
A plan is only as good as how it responds to claims filed. My claim was received on 3/6, yet no action was taken to process it until I had made 2 phone calls (3/27 & 3/31). Then it took more phone calls and another 3 weeks until I received claim payment. Whenever I called, I waited at least 10 minutes to speak with a representative from Tripmate, the claims administrator. Their message was always the same "due to higher than expected call volume...". The call volume wouldn't be higher than expected if claims had been processed in a timely fashion.
Now, before I purchase travel insurance, I ask who the claims administrator is & have eliminated any companies that use Tripmate.
Barbara C. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I filed a small medical claim and it was processed and paid promptly, A great benefit of this plan is that it does not have to be purchased until final payment to cover pre-existing conditions.
Richard B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Price was better than what was offered through travel agency but somehow I was always nervous that if I had a claim, it would have been more difficult to fulfill on my own. Not sure why I felt that way, but fortunately it was not an issue anyway.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Seven Corners Roundtrip
Didn't need to file any claims, thank goodness. But it was nice to know we had it just in case.
Michelle S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Kathy Haught
    Seven Corners
    Photo
    Thank you for taking the time to rate Seven Corners. We really appreciate it! Please let us know if we can be of any further assistance and we'll be happy to help you.

    Thank you
    Kathy
    Mar 06,2017
The trip included a
cruise
Arch RoamRight Preferred
Thankfully we don't have to use the plan, but we are just not certain if this plan is right for a cruise and with all the stops it has made or at sea. It's priced right for us and all the verbage at first glance says we're covered. But knowing the insurance industry and all the particulars needed to be met to be eligible for a claim is not in our domain. We saw someone in a medical evacuation fly out using the US Coast Guard in the middle of nowhere and we definitely hope it will never be anyone one of us. The marketing or plain English is still not plain enough.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Did not need to file a claim, so don't know how good the plan is.
harry s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
WILL DEFINELY USE YOU AGAIN WHEN WE TRAVEL. HAD A CLAIM AND GREATLY APPRECIATED YOU TAKING CARE OF IT. THANK YOU.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 08,2017
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare Value
We received a very timely and complete reimbursement. We will use them again.
Erwin F. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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