Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Never really know how good the insurance is unless you have to make a claim. No issues for my trip but always happy to have backup in case something goes wrong.
Scott S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Fortunately, did not need to use this insurance protection we purchased, however I was at ease throughout the vacation knowing that this protection was there in the event it was needed. Always better to be safe rather than sorry.
John S. would
recommend this plan to a friend or relative.
I didn ‘t need to use the insurance on this trip, but last year I had to cancel a very expensive tour and was reimbursed without any hassle. I recommend April without reservation.
Elizabeth F. would
recommend this plan to a friend or relative.
On our cruise our baggage was delayed 5 days. Then coming home we missed our connection because the first flight was late. It was extremely stressful and having to keep up with the documentation added to that. But when we returned home I pulled up and carefully followed the instructions. It is a lot of work and very time consuming process. I have so far only completed the delayed baggage claim because our expenses were significant. I haven't filed the claim for the missed connection because the cost to us was around $100. I'm not sure it's worth my time to pursue. The claim process requires me contact the airline and request them write a letter explaining how and why the delay occurred. That is the most time consuming requirement among the others. I hope the claim for the delayed baggage is processed without difficulty. I will update the review if allowed. The cost of the insurance was $850 and our expenses were $2000. But the time and stress involved will require the claim process to go smoothly for it to be feasible for me to purchase insurance in the future.
The insurance did pay some amount, they disallowed some valid expenses and it just wasn't worth fighting them over it.
Tye S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. All insurance providers will require that you provide proof of loss. We do understand that this can be time consuming, and for future reference we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
I caught the flu on a cruise ship vacation. I had to visit the doctor and get a prescription. My private insurance rejected it because I had not reached my deductible. I submitted it to John Hancock. I bought the silver plan. My claim was reviewed and paid. The communication with the company was positive and prompt. I will definitely use them on my next trip.
Jeffrey B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It was honestly very comforting after the trauma of left luggage and having to pay to get it to me that John Hancock people processed my claim very quickly and I now have the check in the bank. Thank you.
CHRYSTINE M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.