Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We were forced to cancel our Around The World trip in Nepal due to a medical emergency. AIG was very helpful in filling our claim. We learned during the claims process that our policy only covered medical and transportation home. We did not realize our policy excluded Trip Delay coverage(hotels, meals, local transportation,etc) while waiting for the medical condition to improve so we could fly home. Ask your agent exactly what your policy does and does not cover.
Note to AIG: Our claims adjuster Courtney V did an outstanding job helping us with our claim while in Nepal and after we returned to the US.
Carol V. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
I would recommend CSA to everyone who travels abroad, I didn't need to use it -Thank God! - but it was there if I needed it. For only $120 the coverage was thorough and covered anything you could experience. I plan to use them again the next overseas trip I take!
James M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
CSA gives me assurance both when I have a seamless as-planned trip and most importantly, when things go wrong. On this trip we had a seamless experience, but on two previous trips when luggage was lost, items were stolen and when my husband broke his leg, CSA stood by us and covered us with timely, respectful service. I am very loyal to this company for travel insurance.
Janice S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
We were happy that we didn't have cause to file a claim, but the info sent by April would have made that process as painless as possible had we needed to file. It was clear and concise.
Timothy H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.