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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Ecuador rated our Comprehensive Plans
4.46 out of 5
585
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not need to make a claim, so I can't rate the customer service. The cost of the plan was good in comparison to a few others I liked at and it covered my needs
Catherine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TruTravel Insurance Economy
The Plan, for what it was, appeared reasonable. In the end, no one wants to ever have to use such a Plan -- because that means there was a nightmare with luggage, or a flight, or a medical issue...none of which any of us want to occur.
I did read a review where someone 'lost' a watch and it was replaced. I was encouraged, as my cell phone was stolen on the trip (and not out of the hotel room, or out of the car -- but literally right out of my wife's hands!) -- but when I read the policy, there on the 'Exclusions' list was #20 = cell phones...no payment for any loss or damage. So, I will admit that was disappointing. There were other exclusions that I acknowledge I did not read before I purchased the policy -- but who knows what to anticipate, especially if we are not experienced travelers!
I presume that if any of the horrible events had occurred, for which I did purchase the insurance, there would have been appropriate coverage and response by the company...I am glad none of them did.
RICHARD F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Global Alert! Preferred
Having had to previously submit a claim on another booking a few years back . I know how swiftly your company reimbursed me and am thrilled to use insure my trip on each of my adventures
Patricia Renee T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Academic Explorer All Inclusive International
My trip went smoothly and I did not need to make a claim against the insurance. I was glad I called to get information from an agent because I had overlooked the Academic Explorer policy and it was less expensive than some of the other insurance that I was considering. The agent pointed out that since the insured was a student my medical insurance was the primary coverage and the travel insurance was a secondary that would cover the difference between my insurance and the acutal expenses had there been any.
Emma R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
This is the first time we have ever purchased trip cancellation insurance, and we're so glad we did. We had to cancel our entire trip two days before departure because of an unexpected medical issue. Customer service was very helpful. We appreciated being able to submit the claim forms as a PDF by email. We received a check for full reimbursement about 15 business days after claim submission, with no hassle. Fully satisfied.
Marc M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • EvanT
    Photo
    My experience is the opposite.
    I bought "Cancel for Any Reason" which should be a no brainer for them! Nada-nothing-just stalling and delays.22 days out.
    Apr 15,2017
    • Carol
      Photo
      You will be very pleased to hear that the John Hancock claims department issued and mailed your check on April 14, 2017, so you should soon be receiving payment. Most insurance companies request that claimants allow up to 30 days after they receive your paperwork to review and process a claim. John Hancock claims department makes every effort to streamline their claims processing which enabled them to settle your check within only 22 days.
      Apr 17,2017
The trip included a
tour
Generali Global Assistance Standard
One buys travel insurance for peace of mind. Until you are required to put in a claim, one does not know how good the policy really is.
Larry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
For 10 days of coverage it was very pricey. thank you
Susanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments which are always appreciated.

    Although it is true that your plan was certainly not one of the least expensive plans offered to you, the CSA Travel Protection Custom Luxe was one of only two plans that offered coverage for Pre-existing Medical Conditions. Most Comprehensive plans would have provided the Pre-existing Condition Waiver only if you purchased the plan within 10 to 30 days of your Initial Trip Payment. Unfortunately you were more than one month after that first payment when you called. Keep in mind too that you also purchased a plan that was rich in benefit limits since it included $250,000 in Medical (secondary) and $1,000,000 in Emergency Medical Evacuation coverage per person.

    Our recommendation is to call us at 800-487-4722 within 10 days of your first payment for the most competitive pricing.
    Feb 10,2017
The trip included a
cruise
tour
John Hancock Gold
Easy to be satisfied when the trip is incident-free!
Harold H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Once again, the insurance gives me peace of mind and is something I buy and hope I won't have to use. Great service to compare rates and packages from many companies to pick the one best for my purpose.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Silly me. I thought my $460 purchase would cover the flight cancellation resulting in the loss of pre-paid, non-refundable costs for hotel and tours for my covered trip. But, the cancellation was mechanical and not a "named hurricane" (in CA?). My fault for not reading the policy carefully...so buyer beware.
Karen F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following response:
    "We are sorry to learn of your frustration. The description of coverage for the plan purchased mentions “covered perils” but unfortunately a mechanical malfunction on a plane is not listed as a coverable peril. We are sorry that our response could not be more favorable to you.

    We encourage all individuals who are considering the purchase of a travel insurance plan to carefully review the description of coverage or the plan they are interested in before they purchase to fully know the extent of coverages offered in the plan."
    Jan 03,2017
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