Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
AXA Assistance USA
Gold
My wife was seriously injured on a trip to India and Bhutan. We missed two days of activities on the tour and this insurance company, AXA, reimbursed for those days. There was no fuss, no argument, just cooperation and payment. This is the best.
Steven R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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CrystalAXA Assistance USA
Thank you for the kind review. It can be quite disappointing to miss trip activities; we hope your wife is recovering and gets well soon! We are happy to hear you had a positive claims experience and have been reimbursed for the expenses. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Feb 01,2017
Travelex
Travel Basic
I called Travelex with questions and I got either "no" or "you'll have to speak with another department". Typical insurance company uselessness.
Paul K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I attempted to call your company to file a claim and get help with a trip delay in India. I was told from the 24 hour emergency number that they could not help me, could not tell me whether scheduling a flight out of that mess would be covered, could not send me more information about coverage,and were the least helpful people in a time of stress. I regret purchasing this package and will warn everyone I can not to purchase it. I organized many group trips a year and could not have been more disappointed. It has been the worse experience with a agency I have ever had.
Katiuscia C. would not
recommend this plan to a friend or relative.
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Carol
Thank you very much for your review.
We are very sorry to hear that you were not happy with the 24 assistance service provided while in India. Nevertheless, CSA will not agree to refund your premium now that you have completed your trip and have declined the opportunity to submit a claim.
Your policy did include Travel Delay (150 USD Per Person Daily Limit Applies) 1,000 USD Maximum.
"TRAVEL DELAY COVERAGE
If you are delayed on your Trip for 6 hours or more, we will reimburse you, up to the amount shown in the Schedule for reasonable additional expenses incurred by you for lodging Accommodations, meals, telephone calls, local transportation, and additional vehicle parking charges and additional pet kennel fees incurred due to the delay. We will not pay benefits for expenses incurred after travel becomes possible.
Travel Delay must be caused by or result from:
a. delay of a Common Carrier; or
b. loss or theft of your passport(s), travel documents or money; or
c. Quarantine; or
d. hijacking; or
e. natural disaster or adverse weather; or
f. being directly involved in a documented traffic accident while you are en route to departure; or
g. unannounced strike; or
h. a civil disorder; or
i. Sickness or Injury of you or a Traveling Companion; or
j. death of a Traveling Companion."Mar 12,2017 -
Deborah
Generali Global Assistance
Thank you for your feedback. We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We are unable to locate a claim for you, but if your trip was delayed due to a covered reason, you may have Trip Interruption or Travel Delay benefits available to you. Please initiate a claim by contacting us at (800) 348-9505 or via email at [email protected]. You can also download claim forms at www.csaclaims.com. We encourage you to review the coverage details of your plan via the sample Description of Coverage/Insurance Policy that was provided at the time of purchase and reach out to us at the number or email provided above if you have any additional questions or concerns.Mar 31,2017
John Hancock
Silver
Price was good but until one uses it do not know. Anyway provided peace of mind for reasonable cost
Shakeel L. would
recommend this plan to a friend or relative.
John Hancock
Bronze
Did not use any aspect of the plan. Purchased it for peace of mind
Marjorie A. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
Nice comprehensive package, easy to sign up for, and at a reasonable price. Trip went well, so thankfully didn't have to make a claim, but would probably purchase the AIG plan again on future similar trips.
Jeffrey R. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Gold
I haven't filed any claims, however I guess it gave peace of mind at affordable price.
Manoj C. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
Best possible situation: did not need to use the plan!
Margaret Ann J. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Although i had no need for using the plan, i felt very good about having it in case i did.
Jane N. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Dec 09,2016
The trip included a
tour
John Hancock
Silver
I am happy to say I did not need it. It provides peace of mind in case something does go wrong. I will use it again in the future.
Joe J. would
recommend this plan to a friend or relative.