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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited Puerto Rico rated our Comprehensive Plans
4.59 out of 5
493
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
Nationwide Mutual Insurance Essential
Excellent coverage for a fair premium. I totally recommended it.
Jose M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
We did not need to file a claim as the trip went as planned and with no personal illnesses or injuries. Purchasing was well worth the peace of mind.
Clinton J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 01,2016
Nationwide Mutual Insurance Essential
There should be a mechanism to notify the customers that there's a named storm and when it was named. I called INsire My Trip and they knew when they were notify of the named storm and which day but the Rep didn't know if it was the same for Nationwide. Luckily I wasn't affected by Matthews, otherwise I would have been more prepared to evaluate this coverage.
Bedford N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic Plus
I had to beg you to change the location we were going to. After threats to go on Social Media, you finally decided to honor my insurance. I will never use your company again.
Sharon K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for your comments to assist your fellow travelers.

    We would also like to apologize for the unfortunate circumstances that led up to this review. When you notified us to revise your policy to cover a different trip, we followed TravelSafe's standard procedure for transferring coverage which included advising TravelSafe that you incurred a penalty. TravelSafe, along with most of our companies, reserves the right to decline to cover the new trip if there were any penalties so they declined with no offer to refund your premium. However, you diligently pursued coverage and TravelSafe agreed to cover your trip.

    Once again, our apologies for the difficulties that arose.
    Jul 28,2016
Generali Global Assistance Premium
My wife became pregnant and we couldn't go under Doctor's orders and lost much of our money.
Scott B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. Based on our conversation with the insurance provider, it appears the trip was not cancelled due to a reason covered by the policy. In the future, please consider calling us at 800-487-4722 to receive assistance in selecting a plan that best suits your needs.
    May 27,2016
The trip included a
cruise
InsureandGo Global Gold
Fortunately we didn't need to file an insurance claim, but we always purchase it for peace of mind.
Deborah R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not need to file a claim, so cannot comment on how well the claims process would go.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Didn't need it but it had the best coverage for the price.
Patrick F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
The plan had excellent coverage and gave us peace of mind to relax and enjoy our trip. While on the trip, I dropped my prescription sunglasses in the surf and was unable to retrieve them. Upon return, I filed a claim. After a week I received a courteous letter response explaining that eyeglasses and sunglasses are excluded, which I was able to verify by going back through the policy.
Gregory S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
GoReady Insurance Choice
Windstar cancelled the cruise so I had to cancel the policy prior to the start of the trip. The cancellation penalty was outrageous. I was penalized 90% of the premium.
Steven P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with the plan. In response to this review, April Travel Protection has informed us that the request to cancel the policy was made outisde of the 14-day free look period. A pro-rated refund was provided for the unearned premium as part of their money-back guarantee. Please call us at 800-487-4722 if you have an questions or concerns.
    Feb 09,2016
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