Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I did lose my cell phone in Paris on the last day of the trip. I didn't discover the loss until we were at the airport waiting for our flight home. When I got home, I called to see if you would assist me in locating the phone. I was told you don't help people after the person returns home. That's bogus. I can't file a claim because it is one of the MANY excluded items.
Cynthia S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The plan was just right for what I needed. The cost was affordable and it gave me peace of mind while abroad. Luckily I did not have a claim and cannot comment on that side of service.
Margrit A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We bought the Insure My Trip to cover the possibility that one of us might be too ill to make the trip. I noticed that there was a small amount of medical insurance but who cares. On our arrival in Wengen the roads and side walks were icy. I'll be careful. But I was not careful enough. My feet went out from under me and my head went back. When my head hit the pavement I was knocked out. My son woke me up. That son called our other son, a RN in an emergency room. "Get him to a Doctor.", he said. I was hospitalized over night. My wife brought the AIG information with us. She called AIG to report the accident.
From that point on AIG kept in contact with us, offering help at all points of my recovery. That $10,000 of medical insurance became a life saver. I filled a claim with AIG yesterday, January 19. All my medical costs were covered. That saved us from a very difficult situation.
The $10,000 turned out to cover all our costs in this accident. However, costs could have been much greater. I will insure future trips for much more than the minimum.
Thank you AIG. I feel that, "WE WERE IN VERY GOOD HANDS.".
I KNOW, I KNOW, WRONG COMPANY.
Charles M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for the review. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
I found the customer service exceptional. Every time I called with a question or change request to my policy everything was handled promptly and efficiently. I received confirmation of any changes very quickly after I requested them. One change involved adding extra days and the cost was very reasonable.
Cheryl G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was easy enough to purchase a plan (like plans my wife and I have purchased before) so that I knew I would not be out a substantial amount if money if circumstances prevented me from traveling.
David L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.