Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Fortunately I did not experience difficulties with my recent trip to Iceland. However, I was comforted in knowing my trip would be covered with Roam Right. I carried the necessary paperwork with me and was grateful for the small Roam Right insurance card I could carry in my wallet. Thank you.
Sharon H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We had a pet emergency the night before we were to leave and had to postpone our trip for 3 days. It cost a lot to reschedule the flight and we lost the full amount of our first 3 night booking so the insurance, without coverage for pets, didn't help us at all.
Paul L. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We want to thank you for taking the time to put your concerns in writing, and we are sorry for your frustration.
The InsureMyTrip.com website allows you to compare the benefits, coverages, and exclusions of the insurance plans offered. The protection plan’s Description of Coverage is available on the InsureMyTrip.com website to view prior to purchasing. It was also emailed to you, along with the Confirmation of Coverage, at the time of purchase on May 8, 2017 at 2:38pm.
Please keep in mind, that the Travel Basic protection plan that was purchased is a Named Peril Policy meaning the policy outlines the coverage included and if the reason for trip cancellation or trip interruption is not listed, coverage does not apply. The 13 different reasons listed for Trip Cancellation and Trip Interruption can be found on pages 11 & 12 of the Description of Coverage. Unfortunately, pet emergencies are not an eligible reason for trip interruption benefits.
We empathize with your unfortunate situation; however, we trust that you understand that based on the terms and conditions of the protection plan purchased.
Trip insurance is part of every travel budget my wife and I put together, and we travel quite a bit. As we know people who have horror stories of extreme medical needs when traveling overseas we buy the maximum coverage available, and the policies from John Hancock have given us complete piece of mind. Rarely do we never need to use it, but for the couple of occasions when we did the coverage far exceeded the seemingly high up front cost of buying it in the first place. We wouldn't travel these days without it.
James M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
As with most insurance, the devil is in the details and I found the whole thing (what was covered, what wasn't) confusing. I wish everything could be summarized clearly in one page. I never understood exactly what I was getting for my purchase.
Robert W. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It is very true that each insurance policy will have a lengthy certificate, which explains the limitations and exclusions of the plan. When purchasing a policy, it is very important to understand exactly what you are covered for. We recommend contacting us directly at 1-800-487-4722 so we can assist you in setting up a policy. Our licensed representatives can review each policy with you, and help you to understand exactly what you are purchasing.
We had no issues, our 2 week trip went as planned and we had no need to file any claim. We had peace of mind knowing our trip was covered IF needed for any reason.
Marilyn B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I love the way you present the choices - costs and benefits - of all the available plans. Very comprehensive. Makes a confusing decision much easier. I had no claims with this recent trip, but I have had a claim in the past, and AIG handled it beautifully and to my complete satisfaction.
Anne P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I would use this company again because it was easy to see what they offered and compare it to other company plans. It is always difficult with insurance to know exactly what is covered until you actually need the insurance; however, I downloaded the paperwork and took it with me in case we needed anything. Fortunately, so fortunately, we did not need any coverage; however, it is essential to have it.
Peter V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We want to thank you for taking the time to put your concerns in writing, and we are sorry for your frustration.
The InsureMyTrip.com website allows you to compare the benefits, coverages, and exclusions of the insurance plans offered. The protection plan’s Description of Coverage is available on the InsureMyTrip.com website to view prior to purchasing. It was also emailed to you, along with the Confirmation of Coverage, at the time of purchase on May 8, 2017 at 2:38pm.
Please keep in mind, that the Travel Basic protection plan that was purchased is a Named Peril Policy meaning the policy outlines the coverage included and if the reason for trip cancellation or trip interruption is not listed, coverage does not apply. The 13 different reasons listed for Trip Cancellation and Trip Interruption can be found on pages 11 & 12 of the Description of Coverage. Unfortunately, pet emergencies are not an eligible reason for trip interruption benefits.
We empathize with your unfortunate situation; however, we trust that you understand that based on the terms and conditions of the protection plan purchased.
Kind Regards