Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I had to make a claim for delayed baggage. I supplied most of the requested documentation with the initial claim and it was paid in full and promptly without requiring any further documentation. I was very satisfied and have purchased a similar policy for next years vacation. My only suggestion for improvement is to allow email and fax to accept larger attachments. I had to split my claim into 4 separate sections and it still would not be accepted by email, and had to send in 4 separate faxes as their was a limit on the size of fax they would accept. That to one side, it was excellent service.
Alison H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
As we continue to age, the premium costs are escalating at an unappreciated rate. What was a very good value at 5% of the insured amount is nomlonger a good value at 7.5%.
DAVID B. would
recommend this plan to a friend or relative.
I had to cancel my trip and had purchased the "Cancel for any reason" option. The claim process was straightforward and the company honored the claim and provided the check in a reasonable time and without the need for any follow-up on my part.
Gary E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Reply: Thank you for the kind review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience met your expectations. AXA Assistance USA appreciates the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
It is better to have it and not need it, than to need it and not have it; or so the saying goes.
We did not need it but thanks to the rep who provided advice when it began looking for travel insurance.
Steven C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.