Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
We were delayed by more than 24 hours.
In spite of that, all we were compensated for were some of our outlaid expenses. The delay cost us precious time from an expensive trip. There should be a reasonable remuneration for the time lost from our trip.
Lois L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you very much for your comments regarding the Travel Delay coverage in the Gold plan. As you indicated, AXA would only reimburse you for your paid expenses. Unless the loss of time actually results in increased costs during the trip or unused prepaid expenses, as listed in the policy, there would be no coverage for the inconvenience of the delay in any Comprehensive plan even though it is definitely a disappointment when it occurs during a trip. However, we will bring it up to our various providers. Perhaps some form of reimbursement can be incorporated into future plans.
This was an affordable plan that wss easy to purchase and gave us peace of mind to travel to the other side of the world for three weeks. I'm happy we never needed to use it, but I've had friends what have been injured out of the country and it wasn't a pleasant experience. They now won't travel out of the US. That isn't an option for me!
Simeon C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I didn't have to file a claim, I don't know how easily and thoroughly it would have been handled. Knowing I had coverage made me more comfortable before and during my trip.
Sandra A. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Thank you for the kind review! We are delighted to know you were able to receive assistance as you needed it. We look forward to providing travel protection for all of your future endeavors!
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Thank you for the review! We are delighted to know you’re happy with your purchase and your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
I would absolutely recommend this plan to anyone going anywhere, especially for an extended period of time. It was so nice to not have to be worry about what we'd do if anything happened while we were on our 45 day tour of Australia and New Zealand. The agents helped me in not only picking out the right plan for my needs, but making sure I got the most cost effective one. Thankfully, we didn't need to use the plan, but I feel confident, if we had, AXA would have taken care of us.
Sharon T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Having trip insurance certainly helps you focus on the important things like enjoying your time in Australia and New Zealand.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.