Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
AXA Assistance USA
Silver
Did not need to file a claim, but peace of mind is always good.
Keith G. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 15,2017
The trip included a
tour
Global Alert!
Preferred
Global Alert is administered by Trip Mate, Inc. which is underwritten by American Modern Home Insurance Company.
We had to cancel our trip due to an injury. Fortunately, we had purchased trip cancelation insurance and had all the medical documentation required to file a claim. However, dealing with Trip Mate was a very frustrating experience. It was hard to contact them, and the claim forms - only available on line- were confusing and could not be completed on line.
We submitted all required paper work by mail, which Trip Mate received on February 9, 2017. After numerous phone calls, being put on hold for almost 20 minutes on several occasions only to be told to leave a call back number (which was not always returned), and two letters, we finally got a check on April 14, 2017. Yes, in the end, Trip Mate/ American Modern Home Insurance Company did cover the expenses incurred when we had to cancel our trip ,which we appreciated. However, it is doubtful that we would have ever purchased this insurance from Insure My Trip if we knew that we would not be dealing directly with an insurance company-Global Alert!- but instead an on-line company like Trip Mate, Inc.
We had to cancel our trip due to an injury. Fortunately, we had purchased trip cancelation insurance and had all the medical documentation required to file a claim. However, dealing with Trip Mate was a very frustrating experience. It was hard to contact them, and the claim forms - only available on line- were confusing and could not be completed on line.
We submitted all required paper work by mail, which Trip Mate received on February 9, 2017. After numerous phone calls, being put on hold for almost 20 minutes on several occasions only to be told to leave a call back number (which was not always returned), and two letters, we finally got a check on April 14, 2017. Yes, in the end, Trip Mate/ American Modern Home Insurance Company did cover the expenses incurred when we had to cancel our trip ,which we appreciated. However, it is doubtful that we would have ever purchased this insurance from Insure My Trip if we knew that we would not be dealing directly with an insurance company-Global Alert!- but instead an on-line company like Trip Mate, Inc.
Leo C. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program.
Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 17,2017
The trip included a
tour
GoReady Insurance
Choice
Great service.
Perhaps a call from you at some point would instill more confidence since all of this was done on line.
Otherwise, all is good.
Perhaps a call from you at some point would instill more confidence since all of this was done on line.
Otherwise, all is good.
Shiel E. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Felt secure with the coverage and was thankful that we didn't have to use it
LARRY H. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
website easy to use
Scott L. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred Plus
We did not need to file a claim. While the policy is quite expensive, the main reason to buy it was for our peace of mind.
Kanwar S. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
Since we didn't need to file a claim I really don't have anything positive or negative to say about the RoamRight plan.
Michael B. would not
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
Fortunately we had no reason to use the insurance.
Joseph F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
The process for filing the claim and settlement was very expeditious. The representative took the time to explain what I need to submit which was minimal.
Barbara W. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Essential
I usually purchase travel insurance due to my mother's fragile health condition. Up until this trip I did not need to process a claim. When my mother had a stroke 2 days before our trip I was worried about the hassle of trying to get reimbursed for my trip I was now unable to take. I was quite pleased with RoamRight's help for the processing of my claim and I was happy that they did not add to my stress by making it difficult for me to get approval for my claim. I will certainly obtain coverage with them again on future trips.
Raul C. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful