Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We are thankful that we did not need to file a claim on this policy. As such, we can not speak to how well were protected and how easy it would have been to recover any damages. I can say that insuremytrip.com did make my selection and ultimate purchase of this policy very easy.
David T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I ultimately didn't need to file a claim with April, even though I needed medical attention in China. This was because medical care is so cheap there, that it was cheaper than my deductible. But before I sought medical attention, I had varied experience of contacting April to notify them that I needed to go to hospital and to see if a flight home would be covered if necessary. Since I had no landline phone access and prohibitively expensive calls from my cell, I texted my wife in the US and asked her to call April. The first guy she talked to (on the weekend, off hours) was apparently really helpful, but she needed to call back during working hours to get more answers and got a really aggressive, nasty woman who berated her for calling on my behalf, even after my wife explained the cost issues, and the fact that my current state didn't allow me to wait around for 30 mins on hold to speak to someone. So my experience with April was mixed: one nice worker, one thoroughly nasty worker.
Jonathan G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This website was easy to use, I found a plan to buy at a reasonable price, they emailed me my information again right before the trip. I did not need to use it, fortunately!
Yvette C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we never had to file a claim, but knowing we had the insurance at a reasonable cost was comforting for peace of mind. Especially as we booked and paid for the travel more than 9 months in advance of the trip departure.
Patrick P. would
recommend this plan to a friend or relative.
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Your representative I spoke to on the phone was very helpful, all of our questions were answered and we felt much more comfortable traveling to China.
As it turned out one of our bags did not arrive with us when we returned to the U.S. somehow it got separated from our other baggage at the airport Beijing China. Knowing I had purchased travel insurance really put my mind at ease while I waited for word on my luggage. The bag was found and sent to my home a couple of days later so no claim had to be filed, but I was sure glad that I was insured.
Jose H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.