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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited South Africa rated our Comprehensive Plans
4.48 out of 5
864
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
Although I didn't use it. I was glad to have the security of it if needed.
Carol Anne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 28,2017
The trip included a
tour
John Hancock Gold
How can you be satisfied or dissatisfied with something you've never used? Like all insurance products, the odds are in favor of the insurer and with travel insurance in particular, it is probably used to offset the costs of other products that actually have to pay out. Entirely too expensive.!
Kenneth C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    Comprehensive policy premiums are rated based on the age of the traveler, his/her trip cost and the length of the trip. Since we offer plans from more than 25 of the leading providers of travel insurance, the pricing also varies by plan. Generally, the more expensive plans offer the broadest benefits with some exceptions.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jul 25,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Impressive service! When I called them from England for an emergency matter, they spent time asking the problems that I was having and in less than 30 minutes, they were able to find a list of hospitals which were close from the hotel and they also made sure that all the hospitals were covered by our insurance. Thank you for everything!!
Tamami G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
It took a lot of paperwork and emails but I was given the amount of money I had lost when I had to cancel my trip due to a surgery
Vicki H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
They covered our prepaid hotel cost up to the plan limit due to our delayed flight. They requested one more documents with their claim form than their rep told me to collect when I contacted them during the delay, but I had this. They confirmed receipt of our claim and said it would be processed within one month. I did not hear back until I contacted them after a month. I have now received a confirm that the claim will be paid within 10 - 15 business days.
Martin R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We apologize for any delays you experienced during the claim’s process. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jul 05,2017
The trip included a
tour
TruTravel Insurance Premier
It was overall good coverage, just preferred if you offered multiple trips coverage at a cost effective price.
Judy-Ann C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
If your travel insurance is completely in the background, you never worry, that is the best situation possible.
Daniel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 15,2017
The trip included a
cruise
AIG Travel Travel Guard Gold
Luckily, it wasn’t needed!
Marjorie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Didn't need the services, but I appreciated having the peace of mind.
Norman D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 08,2017
The trip included a
tour
AXA Assistance USA Platinum
Hard to review an insurance that I paid for but didn't end up using. I suppose that's a good thing.
Elizabeth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 08,2017
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