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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have visited the United States and taken a cruise rated our Comprehensive Plans
4.59 out of 5
952
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The piece of mind we received by being insured was well worth the price.
Fleming T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
We've never had to file a claim but we hope we would be covered.
WAYNE G BUHROW B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Great plan at a great cost. It was cheaper and provided better coverage than the cruise ships recommendation.
Avrum E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
All good except we find the price went up because of our age although we both are in excellent health. To be fair, I expect that most insurers do this.
Michele R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was especially pleased with the person who helped me select a good plan and explained the various options which are very confusing to the insurance "layperson". Thanks!
Nancy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I did not need to use the insurance.
Beverly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the first time I ever purchased travel insurance, and, oddly enough, the first time I've ever needed it. There wasn't the slightest trouble with our claim, and all representatives were helpful and informative.
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I had a wonderful trip and I didn't need to file a claim. I trust that if I did need to file a claim, I would have no issues with AIG.
Barbara P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
it was nice having insurace in use of an emergency.
Jon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
My wife had what "they" called a pre-existing condition. She had a balance problem for years that was well under control at the time we made the reservations. However, about one month prior to departure her condition worsened. She was afraid of falling and her doctor, after extensive evaluations, strongly recommended we cancel the cruise. The insurance refused to pay a single cent, but kept my premium. Guess there is nothing you can do.
Never again!!/Pete
Peter H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for submitting your review.

    We did contact Generali for a status report on your claim. Your claim for reimbursement for your share of the Trip Cost was denied due to the preexisting condition exclusion listed in the policy:

    "PRE-EXISTING CONDITION means a Sickness or Injury during the 180-day period immediately prior to your
    effective date for which you or your Traveling Companion:
    (1) received, or received a recommendation for, a diagnostic test, examination, or medical treatment; or
    (2) took or received a prescription for drugs or medicine.
    Item 2 of this definition does not apply to a condition which is treated or controlled solely through the taking
    of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180-day period before coverage
    is effective under this Policy.

    However, your wife's claim was denied because you neglected to cover her under the policy. The policy was purchased only for you.

    Please feel free to call us if you have any other questions.
    Aug 09,2018
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