Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
tour
Generali Global Assistance
Standard
Since I did not have any issues or claims to file, it is difficult to assess how the insurance actually "works"! However, it seemed to cover what I needed to have covered. It is always good NOT to have to use the insurance!
Patricia H. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Think very carefully about buying this policy or any other policy that has language paying for trip interruption only upon physician's certification at time of illness/injury if you are traveling alone (even if on a tour) and traveling in the developing world. If you are sick/injured enough to require interruption of your trip your focus will not be on getting a doctor's certificate, but on getting to good medical care, preferably at home. As I found, a physician who sends you away in an ambulance will not necessary respond to later attempts by you and the insurance company to certify the necessity for trip interruption.
The company was initially very difficult to get a response from. Once engaged, they were helpful in trying to get a physician's certification. In the end, they adhered strictly to their policy language, ignored the diagnoses on the ambulance invoice, and disregarded what even the claims adjuster said was an obvious need for me to descend rather than continue with my increasingly ascending tour in the face of severe altitude sickness, high blood pressure, and racing heart (the latter of which were caused by the former.) Bottom line: read the policy language carefully and shop around after having read it.
The company was initially very difficult to get a response from. Once engaged, they were helpful in trying to get a physician's certification. In the end, they adhered strictly to their policy language, ignored the diagnoses on the ambulance invoice, and disregarded what even the claims adjuster said was an obvious need for me to descend rather than continue with my increasingly ascending tour in the face of severe altitude sickness, high blood pressure, and racing heart (the latter of which were caused by the former.) Bottom line: read the policy language carefully and shop around after having read it.
Linda V. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
InsureAssist
TravCan Premier
The team was very responsive when I needed to change addresses. However, I became ill and had to cancel. I sent in the paperwork, and they asked for additional paperwork which had already been submitted. I have sent in 2 emails describing where the info is located in the paperwork I sent in.
Anne Gore K. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We appreciate you providing us with the opportunity to advocate on your behalf. We are happy to report that the claims administrator has informed us that your claim was paid. Please let us know if you have any questions or concerns by calling 800-487-4722.Mar 25,2016
The trip included a
cruise
tour
InsureandGo
Global Platinum
My wife became very ill when we arrived in Lima, Peru.The hotel Doctor sent her to the hospital emergency room for tests and treatment. InsureandGo reimbursed us for all our expenses.
Lawrence C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
Didn't need it, thank goodness, but it was more economical and covered as much or more than the expensive plans offered by the cruise and tour companies. Will definitely use this company the next time we travel.
Russell D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
It's hard to do a survey when luckily nothing required me to use the coverage, but it gave me security knowing I had it. If I had to use the coverage and had problems, then I'd have a reason to do a survey. I will use the AXA Assistance USA Gold plan again though. The star ratings are for what the policy offered/covered, as for satisfaction, even though it wasn't tested!
Timothy B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Even though we didn't need to use the CSA Travel Protection Custom insurance, we were impressed with how easy it was to obtain. The cost was reasonable and communications were excellent!
Rodney H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
GoReady Insurance
Choice
I was glad to have the coverage but happy not to use it! Great trip!
Gary R. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Nice to know we had it! Nice not to use it!
John H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Had to cancel a vacation and process a claim due to unexpected hip surgery prior to the Inca Trail / Machu Picchu trek. Received a full refund for my trip promptly!
Genevieve H. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
For all of the Comprehensive travel insurance plans offered on our website, the insured person must see a physician during the trip due to an unforeseen, accidental injury or emergency illness, and secure a note certifying that they must interrupt their trip in order to have a payable trip Interruption claim.
Please call us at 800-487-4722 if you have any questions about Trip Interruption coverage, or to see if there are any benefits that extend beyond standard Trip Interruption coverage.