Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I did not need the insurance, so I can not be sure I had all I might have wanted but I was willing to foot some of the bill. I was happy. If I needed help I was wondering how contact would go.
Robert C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It took Roam Right three weeks to acknowledge the filing of the claim. The claims department asked for documentation of the exchange rate which was sent within 24 hours. It then took another five weeks (plus an email inquiring about the status of the claim) before we received checks.
Christine N. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
We had to cancel our trip, due to serious illness. Claim was filed and serviced promptly. The customer service reps were courteous, and very helpful and the claim was paid promptly.
Gaye M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I didn't file a claim, so I don't know how their customer service performs. But I found the plan very expensive. Four our trip to Africa, I got a policy that covers preexisting conditions, so I needed to insure every penny. When I realized the exchange rate made our costs just inch over the amount I insured for, I was honest and called MH Ross to increase the total. Those few extra dollars cost me an extra $150 to insure! I was pretty incensed, but paid it anyway, as I didn't want to take a risk they wouldn't cover us if something happened. But that is just ridiculous. They could have made an allowance for exchange rate changes.
Christine H. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
Nationwide Mutual Insurance Company Essential Plan provided all the coverage I look for when purchasing a Travel Insurance Plan. The Plan not only covers the Trip Cancellation, Interruption, and Lost Luggage, but also the more important coverage of High Limits for Medical and Medical Evacuation at a very good price.
Russel L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Claim was handled fairly and completely, after some initial delays relating to additional medical info requests. If I had been told of everything needed at outset I would give 5 stars. Customer service was friendly and helpful and once all info they needed was sent payment was full and prompt.
Wilbur J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We apologize for any difficulties you may have initially experienced in filing a claim but are happy to hear all has been resolved. We appreciate your comments and continually use customer feedback to improve our services. We hope you will consider us again for future travel.