Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We had a potential medical claim which never materialized. I contacted a representative who initially gave me misinformed information concerning coverage. It was a most disconcerting experience. Cost of coverage was an issue.
Eleanor G. would
recommend this plan to a friend or relative.
Thank you for your feedback on the policy. The following is a statement from Seven Corners:
Good morning Ms. Gunning,
I’m sorry that you’re upset but I listened to the phone call that you referenced in your post and while I did hear the representative give you incorrect information, I also heard him apologize and advise as to the correct benefits immediately afterwards. The representative was also very accommodating in advising of locations of medical facilities that were at your disposal.
Please let us know if we can be of any further assistance and we’ll be happy to help you.
I always wonder why I must buy trip insurance the minute we put a deposit on the trip? In most cases the deposit is refundable until a specific date. Why can't trip insurers require the purchase of trip insurance when there is a real risk?
Karen N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate your review of the AXA Assistance USA Gold plan. Actually you can purchase any of the Comprehensive plans up to the day before you depart on your trip. However, most plans do offer some time-sensitive benefits that will only be included in the policy if purchased within 10-30 days (depending on the plan) of your initial trip payment.
The time-sensitive benefits offered by many companies include the Pre-Existing Condition Waiver which waives the 60 to 180 day (depending on plan) Lookback Periods included in these plans. The Lookback Period is the amount of time an insurance company may look back into your medical history to see if your medical condition, that is the reason for the claim, received treatment or a recommendation for treatment. If that condition proves to be a Pre-Existing Medical Condition, then you would not have coverage unless you had the waiver.
Some other time sensitive benefits include, but are not limited to, Cancel for Any Reason, Financial Default, and Cancel for Work Reasons. These time-sensitive benefits all put the insurance company at a higher risk for loss.
Good morning Ms. Gunning,
I’m sorry that you’re upset but I listened to the phone call that you referenced in your post and while I did hear the representative give you incorrect information, I also heard him apologize and advise as to the correct benefits immediately afterwards. The representative was also very accommodating in advising of locations of medical facilities that were at your disposal.
Please let us know if we can be of any further assistance and we’ll be happy to help you.