Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I didn't need to use your insurance coverage but was relieved to have it since I developed a problem back in June, after I purchased the plan, that made it iffy up to the last minute whether or not I could travel. I fortunately could travel. I plan to use your plan again next spring.
Annelise L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Did not have to use - but would want to know ahead of time if luggage is lost - it is a HUGE process to file a claim...must itemize everything that was in your bag, along with receipts for everything in your bag or if no receipts you will have to spend hours researching possible replacement costs and submit those print outs.....thank goodness my son's bag showed up.....but probably not worth it in the future for us - as the lost baggage piece was one of the most important to me. However, it did give me peace of mind for overseas travel - but likely will not buy again.
Dawn S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels!
have used your company in the past have been totally satisfied have only put 1 claim in and everything worked out great. I will be using you in the future
Susan C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Since our vacation went smoothly we had no reason to use the insurance; however, the peace of mind was worth the cost. The website application works very well.
Wilmer K. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My friend had to see a doctor while on-board ship. When she contacted CSA in this regard, they walked her through what was needed for reimbursement. After complying with needed documents, she received a check in the mail the following week after they received her claim. We are most satisfied with the professionalism and speed of payment.
Judith L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.