Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It's difficult to rate an insurance plan if you did not need to file a claim. I am thankful for that. I assume that this policy would have been adequate, had I needed to file a claim and that everything would have been handled appropriately.
KENNETH W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
All my claims were fully covered, even the medical Rx's incurred after we had our emergency return from the trip. Airline costs, medical costs, and lost vacation days due to our illness all covered and paid in full.
John E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for submitting your 5 star review and your comments regarding the claims process. TravelSafe has asked us to thank their customers and express their appreciation for their patience in this lengthy process.
Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.
Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
It seemed to have good coverage at a good price. I did not have to use it however, so I am not sure how the customer service or ease of getting reimbursed would be.
Matthew D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.
Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.