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Travel Insurance Reviews Comprehensive Plans

Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.

To learn more, read our Comprehensive Plans article.

Customers who have taken a cruise and tour rated our Comprehensive Plans
4.56 out of 5
10,659
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
C&F Travel Insured International FlexiPAX
I did not have the need to use it for my trip but had peace of mind knowing that I was covered.
JANE O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had two issues with this plan. (1) I originally purchased it for an August trip. The event I was flying down for got postponed, so I canceled the plan, and they told me I could get it reinstated when the event got rescheduled, by sending them an exception letter. When it got rescheduled, I sent them an exception letter and they offered to reinstate it for more than the price of the original insurance. That was nonsense, because I could buy an entirely new plan for less than that... which I ended up doing.

(2) The second time the event again got postponed. Because I had already flown down to Long Beach for the event, I claimed expenses, but they denied all of my claims. They said I would get an email explanation shortly but it has been more than a week and I have not received an explanation.
Deborah W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    We are sorry to hear about your negative experience and the circumstances surrounding your claim as we take customer service and the claims review process very seriously and want customers to understand the coverage details of our plans. Our dedicated claims team is currently reviewing your case and will respond with additional information regarding a determination. If you have additional questions or concerns in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]

    Mar 18,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Response time was poor and by email only. Claim was denied, which really should have been covered.
Elizabeth W. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Apr 02,2024
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I purchased the Nationwide Mutual Insurance Company Essential plan as travel insurance coverage for my trip to Portugal. The process to obtain travel insurance was simple and convenient. Thankfully, I did not need to file a claim, but I felt good knowing I had coverage in the event of an incident.
Latoya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Reassuring to know my trip was fully covered.
Robert W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
My trip dates were Feb 4 to March 7'2024. I purchased the plan in December. Thankfully I had no reason to file a claim.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector
Initially it looked like a great plan, but when I ended up needing it, my unique situation was not covered under the requirements. My teen son and I planned a cruise and flight to meet it. He’s been overseas with me and has been on a cruise a couple years ago, but he has a very complex type of autism and mental health issues, and the days right before the trip, he had extreme panic attacks and an exacerbation of anxiety to the point of agoraphobia and could not go at the last minute. I read the policy again and I’d said for mental health reasons he had to have been hospitalized, and even for general medical, his doctor would have to say he could not go….but in his state he could not and did not meet these requirements. It was triggering more anxiety to think of leaving the house that week, and I told him his mental health was more important than all the money I was losing (which I’m paying off still). I’m going to have to think differently next time I get insurance.
Sherilyn B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Vacation Renter Protector
At an older age this provides comfort if any unexpected changes in health issues or any other problems occur. It
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Travel insurance is a necessity in these days, but it is largely a scam because companies (hotels, airlines, tour operators) want to charge for services they don’t provide when something changes for their customers. It should be the companies buying insurance to cover their losses, not consumers. Unfortunately, unless there are better consumer protections in the future, these policies will continue to be important. This was the cheapest we found to cover what we needed.
Lisa D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Luckily we didn't have to use the insurance plan. However had anything happened I was confident that we would be covered.
Renee M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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