Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Actually, you have a number of good options to choose from. I chose the plan that best covered my situation and appreciated the flexibility your choices offered. I also liked your communications with me providing a good summary of the chosen plan, the full plan and helpful tips. It was also good to know that you could offer travel assistance prior to the trip if desired. I thought the value proposition was very good-benefits versus cost. Thank you.
Robert R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have had CSA insurance before and have been pleased. When I arrived in Dublin my suitcase did not! I filed a claim at the airport but was not given a proper claim number...so CSA would not allow me to purchase anything.The ladies at our hotel spent over 3 hrs with me on the 2nd day trying to contact all the right people to track/locate my luggage but to no avail.I was planning to shop in Cork the next day as we had a free hour but when we arrived at 4pm a courier from the airport was there with it! It was frustrating and I just thought CSA might have been a little more helpful.
Joan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. The following response has been issued by CSA Travel Protection:
Thank you for sharing your experience with us. We apologize for the misunderstanding and hope that the conversation with our dedicated customer service team member has clarified the services that are available to you. Please contact us at (800) 348-9505 or via email at [email protected] if you have any further questions. We hope that you will consider using our travel protection products in the future.
I really can't rate the plan because we did not have a claim. Sorry to say that the test of an insurance policy is how easy and straightforward it is to process a claim.
Frank N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for sharing your experience with us. We apologize for the misunderstanding and hope that the conversation with our dedicated customer service team member has clarified the services that are available to you. Please contact us at (800) 348-9505 or via email at [email protected] if you have any further questions. We hope that you will consider using our travel protection products in the future.