Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Did not have to use the plan, but glad to know I had it just in case. We almost missed one flight and were comforted to know we had the insurance in place. Have already purchased for my next trip.
Martha R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Three weeks prior to this trip, my wife had a seizure and then neurosurgery -- the trip had to be cancelled.
I approached American Airlines. Road Scholar as well as Global Assistance with this news. American Airlines refunded the full flight cost (and frequent flyer miles) -- major kudos to American Airlines. Road Scholar did not,
The forms that the insurance company provided required a fair amount of detail (quite legitimate) along with a doctor's certification (quite legitimate), After I collected this information I sent it as PDF's to Global Assistance. Within 48 hours they replied with a full refund confirmation and we received the check within one week.
We've used trip insurance for years -- this is the first time we needed it -- and we are more than satisfied with the service and response.
Mariam C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
A friend fell and broke her ankle. She asked for assistance in contacting airlines and airports to provide her with a wheel chair, no claim was made, no money was requested. Berkshire Hathaway declined request for assistance. No more InsureMyTrip for me or my friends.
Armando P. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback, below is a response directly from Berkshire Hathaway:
"We are very sorry to hear about your friend’s injury while traveling. We tried to investigate the call for assistance with our assistance team after you contacted us, however without your friend’s contact information, we don’t have the details of your friend’s request. It appears your friend may not have been an insured with a BHTP travel insurance policy. It is our policy to try and assist any traveler in need who calls, however please understand we must first assist our BHTP insureds. We encourage you to reach out to us at 844-411-BHTP or through email at [email protected] so we can better understand what happened."
"We are very sorry to hear about your friend’s injury while traveling. We tried to investigate the call for assistance with our assistance team after you contacted us, however without your friend’s contact information, we don’t have the details of your friend’s request. It appears your friend may not have been an insured with a BHTP travel insurance policy. It is our policy to try and assist any traveler in need who calls, however please understand we must first assist our BHTP insureds. We encourage you to reach out to us at 844-411-BHTP or through email at [email protected] so we can better understand what happened."