Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We filed a claim on 11/2/17, claim was paid in full on 12/5/17. We received clear instructions via email as soon as we notified the carrier. The only issue, which was pointed out to the carrier: the look back period per the policy was 60 days, the claim for stated the look back period was 90 days. This descrepancy did not affect our claim.
Steven H. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately I did not filed a claim, but I am always buying travel insurance from CSA for peace in mind, and it's like superstition for me if I buy insurance everything will be fine, if not something bad may happened.
Yelena U. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I like the fact that April provides additional luggage tags and card for customer to carry with their insurance info on them.
...but...Very hard to rate a insurance company when there are no mishaps on a trip.
Joan G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are sorry to learn that you are dissatisfied with the policy. In the future, if you are looking for guidance in selecting a travel insurance plan that addresses this concern, please contact us at 800-487-4722 where a licensed representative would be happy to assist you.
Since I (fortunately) did not have to file a claim, I cannot comment on their claim service. But their customer service in setting up the plan was quite good. The price is high (perhaps 10-13% of the insured amount) but it seems that is the going cost for any competing plan too.
Kenneth R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.