Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
It was quick and easy to get the coverage I needed. Fortunately for me, I did not have to use it but felt more comfortable knowing I had coverage as needed. Policy I chose was reasonably priced and provided all the coverages I needed.
Sara D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Initially paid for coverage. Then realized I was over insured as husband had paid for refundable airfare. Called to cancel since it was still within the trial window. Was advised they could offer same coverage but for lower amount and then refund me the difference with a paper check. Got the check a week or two later. Didn’t have to file claim. Did have to wait a long time to talk with an agent but they had a in queue call back system.
Melina O. would
recommend this plan to a friend or relative.
Dig Deep before you purchase insurance from this company…look at reviews from individuals who have filed claims and you’ll see a consistent pattern…lots of poor reviews, unresponsive, and lack of a positive recommendation. IMT gives them a decent rating because most people don’t file a claim and report only ‘easy purchase’ and “peace of mind.” Their processes and procedures are extremely slow and unresponsive— taking stances that keep their money and ignoring submissions from legitiment medical professionals. Do not buy this travel insurance. We have filed a complaint with our state’s insurance department and employed legal consul to light a fire under them. Embarrassing that IMT recommends them.
Ross H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.
Our goal is to make the shopping experience as easy as possible so that you can make the best choices for your travel needs. Thank you for sharing your feedback with us!
Thanks so much for great coverage during my trip. I felt like you had my back if anything were to occur. Safety is priority on any trip, specially when traveling abroad . God Bless
Iola J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This company was referred to me by C a trusted travel advisor and I in turn refered to my traveling companions. Haven’t had a claim yet ( two trips) but I felt the coverage provided was reasonable, clearly stated, and met my expectations. So, I trust if I have a claim for future trips the coverage will be as expected.
Douglas B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We love our loyal travelers and value your feedback!
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505
The proof of whether this is a good plan can only be discovered if you need it! We didn’t use it, our trip went fine so I have NO idea if this is a good plan.
Lisa T. would
recommend this plan to a friend or relative.