Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We had a trip planned for 4 of us to go to Alaska. Our motherended up getting sick and we needed to cancel. We received our check within days of sending in our information. They were wonderful to work with.
Chad S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
While the pan itself served my needs, I had to file a claim, as one of my travel companions had a family medical emergency, and had to cancel his portion of the trip. The trip was cancelled on Feb 16, 2019, and it took more than two months for the claim to be processed, and benefit check to finally arrive on April 25, 2019. Way too long! Their customer service recording states they try to process claims within thirty days of the forms and documents being received. I initially filed the claim online, filled out all the requested information, and submitted it to their claims dept. Two weeks went by without a word, then I get an e mail telling me that more documentation is required. Wish I could have received that memo a day or two after submitting the initial form, rather than wasting two weeks! the entire process just seemed to take much longer than it should have. I will probably not purchase any more plans from Travel Safe.
Thomas C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Thank you for taking a moment to review your experience with TravelSafe Insurance. We agree that the claims process was not executed in a fast and efficient manner, but are happy to hear the plan was able to meet your needs overall. In part because of experiences like yours we recently changed our claims administrator. Our average process time is now 12 days. In the future, we hope you will reconsider purchasing TravelSafe based on our plan’s effectiveness and our new claims process. We are continuously looking for ways to improve our levels of service.
This was the lowest cost plan available for our needs, and came with great reviews. I was not looking for a 'cancel for any reason' plan, since we were quite locked in and only a medical emergency would have been a reason on our end to cancel. It was only for trip interruption/cancel or medical needs as to why I wanted the travel insurance policy.
Obtaining a quote for the plan was easy via InsureMyTrip and purchasing the policy was similarly seamless.
While we did not have to file a claim, I am certain doing so would have been a positive experience.
It was interesting as to the wide variation of policy costs, and some higher cost plans were from companies with very poor ratings. Do research and dont just assume that higher cost plans mean better plans or companies, because that is likely not the case.
This was my first experience with InsureMyTrip and it was a very positive one. I will be a repeat customer in the future when needing travel insurance.
Craig P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Cannot speak to how well they handle claims as we had no need to file one . We chose this company as it allowed us to buy the coverage we needed without having to buy coverage for a lot of items we didn't need (such as coverage that might be needed outside of the US). There were still some items (we are retired so wouldn't need the loss of job coverage) but it would be hard to have a policy designed just for us with out increasing the overall cost due to added manpower needed for such policies.
John F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for taking a moment to review your experience with TravelSafe Insurance. We agree that the claims process was not executed in a fast and efficient manner, but are happy to hear the plan was able to meet your needs overall. In part because of experiences like yours we recently changed our claims administrator. Our average process time is now 12 days. In the future, we hope you will reconsider purchasing TravelSafe based on our plan’s effectiveness and our new claims process. We are continuously looking for ways to improve our levels of service.