Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
We were glad to be protected. Friends of ours had a medical problem before the cruise, but did not have insurance. They chose to go on the trip rather than forfeit their trip payments.
Jay M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Medical problems arose and our trip had to be canceled prior to it's start. Upon filing for a refund of our prepaid expenses, it took 30 days to receive a refund. It was sometimes difficult to get a response when communicating with April Travel Protection and many pages of documentation, including 2 statements from our physician were required. However, at 30 days we received a full refund of all prepaid expenses for our canceled trip. We are very glad we purchased it, considering the unexpected medical issue. We would do so again, obviously.
Barbara S. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Did not realize that all aspects of trip even if they were refundable by the provider, had to be insured in order for the pre-existing conditions waiver to be in effect.
John M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
Thank you for your feedback on the policy. For residents of Maryland who purchase the RoamRight Essential plan, the exclusion for Pre-Existing Condition will be waived provided:
1) The policy is purchased within 21 days after making the initial deposit/payment for your trip; and
2) You insure 100% of the cost of all travel arrangements that are subject to cancellation penalties or restrictions by the travel supplier; and
3) You or the individual with the Pre-Existing Condition are medically fit to travel when the policy is purchased; and
4) The booking for the trip is the first and only booking for the travel period and destination.
To be honest, I think it is too expensive for people 70 or over, especially when many people at this age are on fixed incomes. The insurance was more my wife's idea than mine.
Larry S. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.