Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
During my most recent vacation, my TSA lock was removed from my suitcase along with a very memorable ID identififw6on. This was likely by the TSA inspection team at the airport. When I decided to choose to file a complaint form for the removal of these items, I was told that I would have to first check back with my local home insurance company to determine whether they would cover the cost of this item. What puzzled me: was that I purposely took out travel insurance policy to cover such unexpected occurrences, but was quickly being directed to other insurance which was hoped would pay for any damages to this claim. As a travel insurance company, I believe that the first responsibility should be to the customers insurance company as the claim was directed to events occurring while travellng abroad, not in a condo thousands of miles away. It is,after all, something which has occurred in travel alone, & should be recognized as a travelling risk taken care of by travel insurance.
,
Lida P. would not
recommend this plan to a friend or relative.
I was especially happy with the insurance because I didn't have to use it! I fractured my knee a couple of months before my cycling trip & it was iffy whether I would be ready for a cycling trip. I did call and report the problem & found your staff person to be sympathetic & encouraging since I hoped to make the trip. As it turned out, i healed well & was able to prepare for the trip.
Susan G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I could only recommend the plan based on the fair price paid. Being that I was fortunate enough not to have the need to file a claim I cannot comment on any further issues. I will say the description of benefits was well described in the plan and can only hope that the company provides what it claims without any fine print issues, which normally negate claims afterwards.
Robert D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are glad you fortunately didn't experience any challenges during your trip. We hope that having trip coverage helped you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.