Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I ended up having to file a claim with this provider. I thought the claim should be covered under trip interruption but they covered it under trip delay which had a $500 max. Good luck trying to get a real person on the phone. All they responded to was emails - no phone messages and no response on messages left. Buyer beware of the fine print. There are many other companies out there offering their services, I will be using them in the future. Lesson learned.
Cynthia A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. The following response has been issued by InsureandGo:
“Thank you for your review. We are sorry to hear about your dissatisfaction. We have looked into your claim and see that it was correctly paid under trip delay coverage. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.â€
Please call us at 800-487-4722 if you have any questions regarding Trip Interruption and/or Travel Delay benefits.
I filed a claim for trip interruption. I set out my claim evidence as clearly as I could, but still impressed with the promptness of AmEx's response. The claim was processed very quickly and fully.
Margaret A. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately, I had no need to file a claim for this particular trip although I had filed a claim in the past which was handled easily and efficiently. When I compared other policies that were more expensive, I found CSA was better value and I will continue to use them for future trips.
Elaine G. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The best thing was the peace of mind I had knowing that I had coverage in case of emergencies. Madagascar is an amazing place, but one needs an open mind, patience, and flexibility. There were situations when flights were changed at (seemingly) the last minute, or luggage was still in Paris and not in Tana, or there was the possibility of sliding down a slippery trail while trying to see lemurs. I never worried about such things because I had trip insurance - so I was able to enjoy the fascinating island of Madagascar. So good value and peace of mind -- who could ask for more?
Janice G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
“Thank you for your review. We are sorry to hear about your dissatisfaction. We have looked into your claim and see that it was correctly paid under trip delay coverage. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.â€
Please call us at 800-487-4722 if you have any questions regarding Trip Interruption and/or Travel Delay benefits.