Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Kept in contact leading up to our trip and advised on conditions near our travel destinations. Advised on day of travel the contact details if their services would be needed. Great experience!
Chris W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Berkshire Hathaway Travel Protection plans are for all types of trips including cruises. We are pleased that you recognized its value for cruise travel.
Thank you for your feedback. Nationwide Mutual offers 3 levels of cruise plans, Universal Cruise, Choice Cruise and Luxury Cruise plans. If you had purchased the policy prior to or on the date of final payment, you would have been eligible for several time sensitive benefits including but not limited to the pre-existing condition waiver and the optional Cancel for Any Reason coverage that are available on the Choice and Luxury Cruise plans.
Having this policy gave me peace of mind in knowing that if something happened to my elderly mother or others in my family (I'm not a spring chicken myself) I could cancel my trip.
Michael L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Bought the most expensive plan with the most coverage for a cruise I was taking. A port was canceled and a friend who also had a Nationwide policy said her plan had coverage for that and she’d be reimbursed $500. Her plan cost half what mine did and my plan didn’t cover that!!! Couldn’t be more disappointed. I’ll be sure to check the cheaper plans next time. Dont assume the “best” is the best. I called Nationwide and the rep couldn’t explain it and left me completely dissatisfied and thoroughly annoyed.
Alison B. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are sorry to hear that you were disappointed in your Nationwide Luxury Cruise policy which did not include "Port of Call Change - Prior to Departure - 500 USD".
However, it is important to understand that travel insurance is state specific so coverage may vary considerably from state to state to comply with their insurance statutes. Since you reside in the State of New York, that coverage was not available to you. This information would have been evident when quoting and purchasing your policy since we include a summary of available coverage along with a copy of the Certificate of Insurance with every plan.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
My trip was in late May 2019. I filed the initial claim May 4, 2019 because one of the four couples in our group had to drop out. The form for me to fill out for the claim didn't arrive until 3 weeks later while I was on my trip. I replied to the mail saying that I would fill it out when I got back in town. 2 days after I got home, I got an email stating that the claim was canceled since I hadn't sent the form back. I sent the form back later that week. After not hearing anything for several weeks I called and was told that things were being processed and that they were on a 3 week backlog. I heard back, they asked for more info, I provided it, 3-4 weeks pass, they ask for more info, I provide it, 3-4 weeks pass, they ask for more info, I provide it, 3-4 weeks pass and I finally get a response that they would be mailing me a check. I received the check today, 4 months and 1 week after my initial claim. They fully paid the claim, but the timeliness is lacking. Also, they do not reply to email. The next time I buy travel insurance, which will likely be later this year, I will not buy it with John Hancock.
John J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Congratulations on having a stress free trip. Although it may be more difficult to review a plan where you had no claim, TripAssure still appreciates knowing that you were satisfied with the coverage and pricing.
Had to file a claim due to a cancelled flight. Claim representative was very helpful and patient with me. She walked me through the entire process to get the best outcome!
Mark B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Five of us took the trip of a lifetime this February 2019. Flying out of Boston mid-winter to another country can be challenging and travel insurance was a must. C&F Travel Insured International Worldwide Trip Protector gave us the piece of mind that if anything was to interfere with our plans, then at least we'd have financial protection.
C&F Travel gave us that piece of mind from everything flight related, weather, to health concerns. So glad we didn't need it, but the cost of that piece of mind was worth it.
Paul D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.